HR Flashcards

1
Q

What is HR

A

How a businesses staff is organised to produce an output

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2
Q

How is the performance of the HR department managed?

A

Employee knowledge, employee relations

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3
Q

What is the recruitment process

A

1-identify vacancy
2-job analysis
3- job description and person specification
4- advertise
5- shortlist
6- interviews
7- hire best candidate

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4
Q

What is a job analysis

A

Finding out the skills and responsibilities required for or part of a job role

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5
Q

Pros of internal recruitment

A

Applicants already know the business,
No need for expensive adverts

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6
Q

Pros of external recruitment

A

More applicants, new ideas/skills

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7
Q

Pros of tall structures

A

More control, more motivation (more chance for promotion)

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8
Q

Pros of flat structure

A

Employee independence,

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9
Q

What is centralisation

A

When all the decisions for a business are made higher up in the organisational structure and communication down

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10
Q

What is decentralisation

A

When junior managers are given responsibility for the decisions of their own branch

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11
Q

Pros of good motivation

A

More sales (higher revenue), less turnover

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