External Influences Flashcards

1
Q

E-commerce

A

Buying and selling products through the internet

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2
Q

M-commerce

A

Selling products through mobile devices

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3
Q

S-commerce

A

Selling products through social media

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4
Q

Digital communication

A

Using electronic channels to transfer data between people and organisations

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5
Q

Ethical behaviour

A

Actions that stakeholders consider to be fair and honest

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6
Q

Sustainability

A

Meeting the needs of this generation without compromising the ability of future generations to meet their needs

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7
Q

Economy

A

All of the transactions between businesses and consumers

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8
Q

GDP

A

Total value of all goods and services produced in a country in a year

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9
Q

Interest rates

A

The cost of borrowing or reward for saving

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10
Q

Globalisation

A

The process of the worlds economies becoming more interstates and interdependent

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11
Q

Exchange rate

A

The price of one currency expressed in the terms of another

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12
Q

Importer

A

Business that purchases raw materials for production abroad

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13
Q

Exporter

A

A business that sells some of its products to customers overseas

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14
Q

Legislation

A

Laws put in place to protect businesses, employees and consumers

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15
Q

Market

A

Interactions between the buyers and sellers of a product

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16
Q

Competition

A

Suppliers who aim their similar products at the same group of consumers

17
Q

Monopoly

A

A business with no competition

18
Q

Pure monopoly

A

Has 100% of the market share

19
Q

Legal monopoly

A

Has 25% of the market share

20
Q

Risk

A

A chance of a negative outcome as a result of an action