How we talk to patients & feelings in consultations Flashcards
1
Q
What things related to ourselves can affect our interaction with a patient?
A
- Self-esteem
- Beliefs
- Time constraints
- Body language
- Knowledge
- Asking open/closed questions
- Relationship with the patient
- Emotions - frustrated by pt, angry, empathy etc.
- Dealing with a situation that has affected us personally.
- Physical health of ourselves
2
Q
What does the term medicalisation mean?
A
When a patients problems become a diagnosis by medical professionals - often this makes people feel better as they are told they have something wrong with them that can be treated and they can ‘own’ their illness but not everything needs a label.
3
Q
What is oppositional defiance behaviour?
A
Attempt to medicalise normal children’s behaviour
4
Q
By listening to a patient, asking them what they are expecting out of a consultation and allowing them to open up about their worries, what are we exploring?
A
Exploring their ideas, concerns and expectations.
