How to win friends Flashcards
What are the 8 main tactics to win friends?
1) Do not criticize. “Criticism is futile because it puts a man on the defensive, and usually makes him strive to justify himself. Criticism is dangerous, because it wounds a man’s precious pride, hurts his sense of importance, and arouses his resentment.” – Dale Carnegies. Related quotes: Criticism
2) Give honest, sincere appreciation. “Dr. Dewey says the deepest urge in human nature is ‘the desire to be important.’”. Related quotes: Compliments
3) Get the other person’s point of view and see things from his angle. The thing here is to give to your interlocutor what he wants, and not you want.
4) Become genuinely interested in other people.
5) Smile.
6) Remember names. “Remember that a man’s name is to him the sweetest and most important sound in the English language.
7) Be a good listener. “Encourage others to talk about themselves”.
8) Make the other person feel important. “And do it sincerely”
What are the twelve ways to win people to your way of thinking
1) The only way to get the best of an argument is to avoid it
2) Show respect for the other man’s opinions
3) If you are wrong, admit it quickly and emphatically
4) Begin in a friendly way
5) Get the other person saying “yes, yes” immediately
6) Let the other man do a great deal of the talking
7) Let the other man feed that the idea is his
8) Try honestly to see things from the other person’s point of view
9) Be sympathetic with the other person’s ideas and desires
10) Appeal to the nobler motives
11) Dramatize you ideas
12) Throw down a challenge
What are 8 ways to change people without giving offense or arousing resentment
1) Begin with praise and honest appreciation
2) Call attention to people’s mistakes indirectly
3) Ask questions instead of giving direct orders
4) Let the other man save his face
5) Praise the slightest improvement and praise every improvement. Be “hearty in you approbation and lavish in your praise.”
6) Give the other person a fine reputation to live up to
7) Use encouragement. Make the fault seem easy to correct
8) Make the other person happy about doing the thing you suggest
