How can Care Workers support individuals?

Question 1

How can care workers support individuals?

Answer 1

Use effective communication. Give up to date information. Challenge discriminatory practice. Provide information about complaints procedure. Providing advocacy.

Question 2

What is the impact on giving up-to-date information?

Answer 2

Care workers will be more alert on new information such as medication, which would cause problems if it wasn’t take.

Question 3

Give examples of effective communication…

Answer 3

Using appropriate vocabulary. Not being patronising. Positive body language/eye contact. Adapting their communication- emphasising words/slowing the pace/ varying tone/ using gestures. Listening to individuals needs/active listening/allows them to ask questions.