How are attitudes formed in organizations? What method can be adopted to build attitude that support organisational culture? Flashcards

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2
Q

Whats reflects the attitude of a person?

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A particular behaviour of a person reflects his attitude. It means that first a attitude is formed later on a person behaves accordingly.

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3
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Feature or nature of attitude. First 5

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It is a tendency to react :- Attitude reflects the tendency to react of a person towards an object, person, thought or place.It’s a predisposition to react :- attitude is a persons predisposition to react. when a person starts reacting to something the attitude is already present in his mind.It tends to Result in a certain type of behaviour:- The behaviour of a person is the outcome

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4
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Definition of Attitudes in Organizations

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Theory: Attitudes play a critical role in shaping the behavior, motivation, and performance of employees within an organization. They influence how individuals interact with colleagues, respond to managerial decisions, and contribute to overall organizational success. Understanding how attitudes are formed in organizations and the methods that can be used to build attitudes that support organizational culture is essential for fostering a positive work environment and achieving long-term business goals.Example: A new employee who experiences fair treatment and respect from their team is likely to develop a positive attitude toward their workplace.

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5
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Attitudes in Organizations

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Attitudes play a critical role in shaping the behavior, motivation, and performance of employees within an organization. They influence how individuals interact with colleagues, respond to managerial decisions, and contribute to overall organizational success.

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6
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Example of Attitudes in Organizations

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A new employee who experiences fair treatment and respect from their team is likely to develop a positive attitude toward their workplace.

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7
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Components of Attitude

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Attitude refers to a learned predisposition to respond in a consistently favorable or unfavorable manner toward a particular object, person, or situation. It consists of three primary components: Cognitive Component, Affective Component, and Behavioral Component.

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8
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Cognitive Component

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The beliefs or thoughts an individual holds about an object or situation.

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9
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Affective Component

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The emotional or feeling aspect of an attitude.

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10
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Behavioral Component

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The way an individual acts or intends to act based on their attitude.

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11
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Example of Components of Attitude

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An employee who believes that their organization provides fair promotion opportunities (cognitive component) may feel satisfied (affective component) and demonstrate higher commitment to their work (behavioral component).

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12
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Personal Experiences

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Employees bring prior experiences and knowledge to the workplace, influencing how they perceive their organizational environment.

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13
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Positive Experiences

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Positive experiences, such as receiving recognition for achievements, foster favorable attitudes.

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14
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Negative Experiences

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Negative experiences, such as being overlooked for promotions, may lead to dissatisfaction.

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15
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Example of Personal Experiences

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An employee who receives an award for their contributions develops a strong sense of belonging and motivation to continue performing well.

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16
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Organizational Culture

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Organizational culture—comprising shared values, norms, and practices—greatly impacts employees’ attitudes.

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17
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Positive Organizational Culture

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A culture that promotes transparency, fairness, and inclusion nurtures positive attitudes.

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18
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Toxic Work Environment

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A toxic work environment fosters negative sentiments.

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19
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Example of Organizational Culture

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A company that openly communicates its goals and encourages employee feedback helps employees feel valued and engaged.

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Leadership and Management Style

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Leaders play a crucial role in shaping workplace attitudes.

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Transformational Leadership

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Transformational leadership, which emphasizes motivation, vision, and employee development, encourages employees to adopt a positive outlook.

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Autocratic Leadership

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Autocratic leadership may result in disengagement and resistance.

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Example of Leadership and Management Style

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A manager who praises an employee’s creativity and supports their innovative ideas fosters a positive attitude toward work.

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Establishing a Strong Organizational Culture

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A well-defined corporate culture with clear values, ethical standards, and behavioral expectations helps shape employee attitudes.

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Example of Strong Organizational Culture
A company that emphasizes teamwork and collaboration through reward systems strengthens a cooperative attitude among employees.
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Leadership Development and Role Modeling
Leaders significantly influence employee attitudes through their behavior and management style.
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Ethical Leadership
Ethical leadership builds trust and credibility within the organization.
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Example of Ethical Leadership
A CEO who regularly acknowledges employees' contributions fosters a culture of appreciation and positivity.
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Effective Communication Strategies
Open and honest communication fosters trust and ensures alignment with organizational culture.
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Example of Effective Communication
Regular town hall meetings where employees can voice their concerns enhance transparency and trust.
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Employee Engagement Programs
Engaged employees are more likely to adopt positive attitudes that align with organizational culture.
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Example of Employee Engagement Program
Organizing team-building activities and leadership training sessions help employees feel connected and invested in the organization.
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Rewards and Recognition Systems
Acknowledging employees' efforts and achievements reinforces positive attitudes.
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Example of Rewards and Recognition
Implementing an 'Employee of the Month' program boosts morale and encourages others to perform well.
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Training and Development
Investing in employee training enhances skills and fosters attitudes that support organizational culture.
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Example of Training and Development
A company that provides workshops on leadership and team collaboration instills a growth mindset in employees.
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Creating a Supportive Work Environment
A positive work environment enhances employee well-being and fosters constructive attitudes.
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Example of Supportive Work Environment
A workplace that offers mental health support services ensures employees feel valued and supported.
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Performance Management and Feedback Systems
Performance evaluations should encourage positive workplace attitudes, not just assess productivity.
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Example of Performance Management
Regular performance coaching sessions help employees improve without feeling pressured.
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Organizational Change Management
When implementing change, organizations must proactively shape employee attitudes to gain acceptance.
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Example of Change Management
Involving employees in decision-making regarding new policies makes them more accepting of organizational changes.
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Socialization and Onboarding Programs
A structured onboarding process helps new employees integrate into the company culture.
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Example of Onboarding Program
Assigning a mentor to a new hire helps them adapt quickly and positively.
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Importance of Positive Attitudes in Organizations
Attitudes in organizations influence productivity, teamwork, and job satisfaction.
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Strategic Approach to Attitude Formation
A strategic approach to attitude formation ensures employees remain motivated and aligned with the organization's vision.
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Example of Positive Attitudes Impact
A company that prioritizes employee well-being through engagement programs creates a high-performing and loyal workforce.