How are attitudes formed in organizations? What method can be adopted to build attitude that support organisational culture? Flashcards
Whats reflects the attitude of a person?
A particular behaviour of a person reflects his attitude. It means that first a attitude is formed later on a person behaves accordingly.
Feature or nature of attitude. First 5
It is a tendency to react :- Attitude reflects the tendency to react of a person towards an object, person, thought or place.It’s a predisposition to react :- attitude is a persons predisposition to react. when a person starts reacting to something the attitude is already present in his mind.It tends to Result in a certain type of behaviour:- The behaviour of a person is the outcome
Definition of Attitudes in Organizations
Theory: Attitudes play a critical role in shaping the behavior, motivation, and performance of employees within an organization. They influence how individuals interact with colleagues, respond to managerial decisions, and contribute to overall organizational success. Understanding how attitudes are formed in organizations and the methods that can be used to build attitudes that support organizational culture is essential for fostering a positive work environment and achieving long-term business goals.Example: A new employee who experiences fair treatment and respect from their team is likely to develop a positive attitude toward their workplace.
Attitudes in Organizations
Attitudes play a critical role in shaping the behavior, motivation, and performance of employees within an organization. They influence how individuals interact with colleagues, respond to managerial decisions, and contribute to overall organizational success.
Example of Attitudes in Organizations
A new employee who experiences fair treatment and respect from their team is likely to develop a positive attitude toward their workplace.
Components of Attitude
Attitude refers to a learned predisposition to respond in a consistently favorable or unfavorable manner toward a particular object, person, or situation. It consists of three primary components: Cognitive Component, Affective Component, and Behavioral Component.
Cognitive Component
The beliefs or thoughts an individual holds about an object or situation.
Affective Component
The emotional or feeling aspect of an attitude.
Behavioral Component
The way an individual acts or intends to act based on their attitude.
Example of Components of Attitude
An employee who believes that their organization provides fair promotion opportunities (cognitive component) may feel satisfied (affective component) and demonstrate higher commitment to their work (behavioral component).
Personal Experiences
Employees bring prior experiences and knowledge to the workplace, influencing how they perceive their organizational environment.
Positive Experiences
Positive experiences, such as receiving recognition for achievements, foster favorable attitudes.
Negative Experiences
Negative experiences, such as being overlooked for promotions, may lead to dissatisfaction.
Example of Personal Experiences
An employee who receives an award for their contributions develops a strong sense of belonging and motivation to continue performing well.
Organizational Culture
Organizational culture—comprising shared values, norms, and practices—greatly impacts employees’ attitudes.
Positive Organizational Culture
A culture that promotes transparency, fairness, and inclusion nurtures positive attitudes.
Toxic Work Environment
A toxic work environment fosters negative sentiments.
Example of Organizational Culture
A company that openly communicates its goals and encourages employee feedback helps employees feel valued and engaged.
Leadership and Management Style
Leaders play a crucial role in shaping workplace attitudes.
Transformational Leadership
Transformational leadership, which emphasizes motivation, vision, and employee development, encourages employees to adopt a positive outlook.
Autocratic Leadership
Autocratic leadership may result in disengagement and resistance.
Example of Leadership and Management Style
A manager who praises an employee’s creativity and supports their innovative ideas fosters a positive attitude toward work.
Establishing a Strong Organizational Culture
A well-defined corporate culture with clear values, ethical standards, and behavioral expectations helps shape employee attitudes.