House Keeping Department Flashcards
Their main priority is to maintain cleanliness and the appearance of guest rooms and public areas.
House Keeping Department
It must be stripped and thoroughly cleaned to prepare for the arrival of the guests.
Guest rooms
Lobbies, restrooms, gyms, and other rooms utilized by guests needs to be cleaned in a regular basis.
Public areas
Skills required in the House Keeping Dept.
- Management
- Budgeting
- An eye for beauty
- delegation
- work management
- time management
- people management
Management
- run at a minimum cost
- good in planning and selecting equipments that are good quality but with moderate price.
Budgeting
Should have an artistic sense to be able to decorate the area properly.
An eye for beauty
Main functions of HKD
- cleaning and maintenance
- training personnel
- requisition and control of necessary supplies and equipments
- paperwork schedule and reports
5 “S” of House Keeping
- Seiri (sort)
- Seiton (segregate)
- Seiso (sanitize)
- Seiketsu (standardize)
- Shitsuke (self discipline)
Sort items for keeps and items for waste basket
SEIRI (sort)
Arranged in order for easy use
SEITON (Segregate)
Cleaning the workplace
SEISO (sanitize)
High standard of housekeeping
SEIKETSU (standardize)
Training and discipline to follow 5s
SHITSUKE (self discipline)
Types of houses keeping
- domestic (home)
- institutional (commercial and other institutions)
