Hospital Organization Flashcards
guides its mission, vision, and daily operations
Hospital’s Philosophy
defines the core values and principles that underpin all aspects of patient care, staff interaction, and organizational behavior
Philosophy
Place the patient at the center of all decision-making
Patient-Centered Care
Maintain the highest ethical standards in all interactions
Ethical Conduct
Strive for excellence in all aspects of care
Quality and Safety
Contribute to the well-being of the surrounding
community
Community Engagement
outlines its aspirations for the
future
vision
defines its purpose and
how it aims to achieve its vision
mission
serve as guiding principles for all
stakeholder
vision and mission
to be a leading healthcare provider, recognized for its exceptional quality, innovation, and patient experience
Vision
to provide comprehensive, compassionate, and patient-centered healthcare services to
the community, fostering health and well-being
Mission
encompass a range of departments responsible for the hospital’s day-to-day operations and management
Administrative Services
these services ensure efficient workflows, financial stability, and a smooth patient experience
Administrative Services
provides strategic
direction and oversight for
the hospital
Governing Board
It is responsible for setting
policies and approving
budgets
Governing Board
manages the day-to-day
operations of the hospital,
including staffing,
finances, and facilities
Hospital Administration
it ensures smooth running of
the hospital
Hospital Administration
manages the
process of admitting
patients to the hospital,
collecting information, and
coordinating with other
departments
Admissions
play a vital role in a modern hospital, managing patient data,
facilitating communication, and streamlining processes
Information Systems
These systems contribute to
improved patient care and efficiency
Information Systems
what Singaporeans called the Electronic Health Records
Orion
Securely store and manage patient health information; minor details
Electronic Health Records (EHR)
Integrate various departments and systems for a comprehensive view of patient care; all details about a patient
Hospital Information System (HIS)
Provide evidence-based
recommendations and alerts to clinicians
Clinical Decision Support Systems (CDSS)
ensures the hospital has access to necessary equipment, supplies, and pharmaceuticals
Procurement
manages financial
records, budgets, and reimbursements, ensuring
financial stability and accountability
Accounting
Evaluating and selecting vendors for various goods and services
Vendor Selection
Negotiating favorable terms with vendors to secure optimal pricing and quality
Contract Negotiation
Maintaining adequate stock levels to meet the hospital’s needs
Inventory Management
provide essential services that enable the hospital to function smoothly
Support Services
These services contribute to the overall well-being of patient, staff, and visitors
Support Services
Providing nutritious meals for patients, staff, and visitors
Food Services
Maintaining a clean and safe environment for patients and staff
Environmental Services
Ensuring proper maintenance of hospital buildings and equipment
Facilities Management
Providing a secure environment for patients, staff, and visitors
Security
responsible for managing the hospital’s workforce, recruiting and retaining talent, and ensuring employee satisfaction and well-being
Human Resources
It plays a critical role in building a high-performing team
Human Resources
Identifying and attracting qualified candidates for various roles
Recruitment
Providing training and development opportunities to enhance employee skills
Training and Development
Evaluating employee performance and providing feedback for growth
Performance Management
Medical services encompass all clinical care provided by the hospital, including
diagnosis, treatment, and rehabilitation
Medical Services
These services are the core of the hospital’s function and are provided by a team of skilled professionals
Medical Services
diagnose and
treat patients, providing
medical expertise and
guidance
Physicians
include nursing care, patient
monitoring, and the administration of medications
Clinical services
include laboratory testing, radiology, and pharmacy services
Clinical support services
ensures a seamless
and efficient delivery of healthcare services, from
patient admissions to medical treatment and
discharge
The hospital’s organization
clinical support services
ancillary
