Hospital Organization

Question 1

guides its mission, vision, and daily operations

Answer 1

Hospital’s Philosophy

Question 2

defines the core values and principles that underpin all aspects of patient care, staff interaction, and organizational behavior

Answer 2

Philosophy

Question 3

Place the patient at the center of all decision-making

Answer 3

Patient-Centered Care

Question 4

Maintain the highest ethical standards in all interactions

Answer 4

Ethical Conduct

Question 5

Strive for excellence in all aspects of care

Answer 5

Quality and Safety

Question 6

Contribute to the well-being of the surrounding
community

Answer 6

Community Engagement

Question 7

outlines its aspirations for the
future

Answer 7

vision

Question 8

defines its purpose and
how it aims to achieve its vision

Answer 8

mission

Question 9

serve as guiding principles for all
stakeholder

Answer 9

vision and mission

Question 10

to be a leading healthcare provider, recognized for its exceptional quality, innovation, and patient experience

Answer 10

Vision

Question 11

to provide comprehensive, compassionate, and patient-centered healthcare services to
the community, fostering health and well-being

Answer 11

Mission

Question 12

encompass a range of departments responsible for the hospital’s day-to-day operations and management

Answer 12

Administrative Services

Question 13

these services ensure efficient workflows, financial stability, and a smooth patient experience

Answer 13

Administrative Services

Question 14

provides strategic
direction and oversight for
the hospital

Answer 14

Governing Board

Question 15

It is responsible for setting
policies and approving
budgets

Answer 15

Governing Board

Question 16

manages the day-to-day
operations of the hospital,
including staffing,
finances, and facilities

Answer 16

Hospital Administration

Question 17

it ensures smooth running of
the hospital

Answer 17

Hospital Administration

Question 18

manages the
process of admitting
patients to the hospital,
collecting information, and
coordinating with other
departments

Answer 18

Admissions

Question 19

play a vital role in a modern hospital, managing patient data,
facilitating communication, and streamlining processes

Answer 19

Information Systems

Question 20

These systems contribute to
improved patient care and efficiency

Answer 20

Information Systems

Question 21

what Singaporeans called the Electronic Health Records

Answer 21

Orion

Question 22

Securely store and manage patient health information; minor details

Answer 22

Electronic Health Records (EHR)

Question 23

Integrate various departments and systems for a comprehensive view of patient care; all details about a patient

Answer 23

Hospital Information System (HIS)

Question 24

Provide evidence-based
recommendations and alerts to clinicians

Answer 24

Clinical Decision Support Systems (CDSS)

Question 25

ensures the hospital has access to necessary equipment, supplies, and pharmaceuticals

Answer 25

Procurement

Question 26

manages financial
records, budgets, and reimbursements, ensuring
financial stability and accountability

Answer 26

Accounting

Question 27

Evaluating and selecting vendors for various goods and services

Answer 27

Vendor Selection

Question 28

Negotiating favorable terms with vendors to secure optimal pricing and quality

Answer 28

Contract Negotiation

Question 29

Maintaining adequate stock levels to meet the hospital’s needs

Answer 29

Inventory Management

Question 30

provide essential services that enable the hospital to function smoothly

Answer 30

Support Services

Question 30

These services contribute to the overall well-being of patient, staff, and visitors

Answer 30

Support Services

Question 31

Providing nutritious meals for patients, staff, and visitors

Answer 31

Food Services

Question 32

Maintaining a clean and safe environment for patients and staff

Answer 32

Environmental Services

Question 33

Ensuring proper maintenance of hospital buildings and equipment

Answer 33

Facilities Management

Question 34

Providing a secure environment for patients, staff, and visitors

Answer 34

Security

Question 35

responsible for managing the hospital’s workforce, recruiting and retaining talent, and ensuring employee satisfaction and well-being

Answer 35

Human Resources

Question 36

It plays a critical role in building a high-performing team

Answer 36

Human Resources

Question 37

Identifying and attracting qualified candidates for various roles

Answer 37

Recruitment

Question 38

Providing training and development opportunities to enhance employee skills

Answer 38

Training and Development

Question 39

Evaluating employee performance and providing feedback for growth

Answer 39

Performance Management

Question 40

Medical services encompass all clinical care provided by the hospital, including
diagnosis, treatment, and rehabilitation

Answer 40

Medical Services

Question 41

These services are the core of the hospital’s function and are provided by a team of skilled professionals

Answer 41

Medical Services

Question 42

diagnose and
treat patients, providing
medical expertise and
guidance

Answer 42

Physicians

Question 43

include nursing care, patient
monitoring, and the administration of medications

Answer 43

Clinical services

Question 44

include laboratory testing, radiology, and pharmacy services

Answer 44

Clinical support services

Question 45

ensures a seamless
and efficient delivery of healthcare services, from
patient admissions to medical treatment and
discharge

Answer 45

The hospital’s organization

Question 46

clinical support services

Answer 46

ancillary