holland & barretts

Question 1

tell me about yourself?

Answer 1

selfmotivated work ethic, reliable , focus on customer needs when they walk in.

working in fast pace environments
to help customers with there questions+enquires
helping people out in general e.g me volunteering at a charity shop

have an interest in getting to know more about supplements that can help me or anyone.

Question 2

why do you want work in holland + barretts?

Answer 2

• worlds leading health+wellness retailer (largest in europe)
• operating in 16 countries (over 1300 stores)
• health conscious want people to live a healthier style.
• 2019 removal of wet wipes (sustainable + environmental)
• keen in learning more about health
• loyalty card scheme (reward for life) - more likely to

Question 3

how would you fit in a team?

Answer 3

i love working in a team - in my last work place i got along with everyone , we all helped each other when we one of us didnt know what to do , we all made eachother happy.
e.g my manager had to sort something out and all of us had to work as a team and sort out what everyone had to do so each person had a task and we completed it whilst taking care of customers.

Question 4

what do you know about the company?

Answer 4

values = TIARA
- TEAMWORK
- INTEGRITY
- ACCOUNTABILITY
- RESPECT
- AGILITY

Question 5

do you shop at holland & barrett?

Answer 5

yes i get my iron tablets + caster oil

Question 6

how would you deal with an angry customer?

Answer 6

• stay calm and listen
• be professional
• follow holland and barretts policy
• find a solution.

Question 7

are you flexible?

Answer 7

yes

Question 8

what do you know about nutrition?

Answer 8

vitamin c = helps makes new cells , improve immune system e.g fruit

vitamin b9 folate/folic acid = vital for new cell creation e.g spinach , tomato

iron = make haemoglobin e.g fortified cereal.

Question 9

why should we hire you?

Answer 9

• positive , ambitious individual who loves to help customers out with their enquiries but not only customers but anyone e.g team member.
• wants to learn more about nutrition and supplements and more about the holland and barretts products (requires problem solving which is fun)
• learn new things everyday
• enjoy recommending products to customers.
• love working in a team where i can help anyone out.

Question 10

why did you apply for holland & barretts?

Answer 10

• atmosphere it makes me feel comfortable.
• staff that are very helpful and always greet the customers with a smile on their face
• learning more about vitamins all the time i love helping customers out if they need any help.
• its very unique and always engage with customers.