History of marketing Flashcards
1
Q
Production era (1900 - ?)
A
1920
2
Q
Why was there no need for marketing in the Production Era?
A
As there was a lack of choice consumers bought the only available product
3
Q
Sales Era (1920 - ?)
A
1950
4
Q
Why was it hard to sell in the sales era?
A
As availability exceeded demand
5
Q
Relationship era (1950 - ?)
A
1980
6
Q
Why did sellers create relationships in the relationship era?
A
So that customers returned
7
Q
Triple Bottom Line (? - PRESENT DAY)
A
1980
8
Q
What are the 3 bottom lines of the Triple Bottom Era?
A
Financial, social and environmental concerns all of equal focus