Historical

Question 1

What was the purpose of The Great Wall of China?

Answer 1

To mark territories, defend the area and protect silk road.

Question 2

Who published The Wealth of Nations?

Answer 2

Adam Smith

Question 3

What did Adam Smith contribute?

Answer 3

He wrote on the economic advantages gained from the division of labour in organizations into narrow and repetitive tasks.

Question 4

The major contribution of the ______ was the substitution of machine power for human power, which, in turn made it more economical to manufacture goods in factories rather than at home.

Answer 4

Industrial Revolution

Question 5

This form of management looked at management from the perspective of improving the productivity and efficiency of manual workers.

Answer 5

Scientific Management

Question 6

These theorists were concerned with the overall organization and how to make it more effective.

Answer 6

General Administrative Theorists

Question 7

Who created Scientific Management?

Answer 7

Frederick Taylor and Frank and Lillian Gilbreth

Question 8

Who created Classical General Administrative Management?

Answer 8

Henri Fayol

Question 9

Who created Bureaucratic Management?

Answer 9

Max Weber

Question 10

What is Scientific Management?

Answer 10

It focuses on the efficiency of individual workers and on worker and machine relationships. The efficiency perspective is concerned with creating jobs that economize time, human energy and other productive resources.

Question 11

This is when employees are working at a pace much slower than their capabilities

Answer 11

Soldering

Question 12

What is the piece-rate pay system?

Answer 12

This is the pay rate that is based on the amount of work a worker does in the day rather than how many hours they do.

Question 13

Who is known as the Father of Scientific Management?

Answer 13

Frederick Taylor

Question 14

Standardization, Time and Motion study, Systematic Selection & training, Pay Incentive are principles for what management?

Answer 14

Scientific Management

Question 15

_______ is a body of management thought based on the belief that employees only have economical and physical needs, and that social needs and needs for job satisfaction either don’t exist or are unimportant.

Answer 15

Classical Management Theory

Question 16

Define the Classical Management Perspective.

Answer 16

This is a management perspective that emerged during the 19th to early 20th century that emphasizes a rational, scientific approach to the study of management and sought to make organizations use operating machines

Question 17

Four principles of General Administrative Theory.

Answer 17

Unity of Command, Division of Work, Unity of Direction and Scalar Chain

Question 17

Four principles of General Administrative Theory.

Answer 17

Unity of Command, Division of Work, Unity of Direction and Scalar Chain

Question 18

List the 5 basic functions/elements of the administrative theory.

Answer 18

Planning, Organizing, Commanding, Coordinating and Controlling

Question 19

This system was developed because the theorist disliked organizations were managed on a ‘personal’ family-like basis and that the employees were loyal to the individual supervisors rather than the organization.

Answer 19

Bureaucracy

Question 20

Characteristics of Bureaucracy.

Answer 20

Division of labour, positions organized, managers subject to rules or procedures, management separate from the ownership of the organization, administrative acts and decision, and Personnel selected and promoted.