HIS LONG QUIZ FINALS

Question 1

identify and define potential problems or opportunities

Answer 1

intelligence stage

Question 2

develop alternative solutions to the problem

Answer 2

design stage

Question 3

select a course of action

Answer 3

choice stage

Question 4

includes decisions making and the implementation and monitoring stages

Answer 4

problem solving

Question 5

SOLUTION IS PUT INTO EFFECT

Answer 5

IMPLEMENTATION STAGE

Question 6

decisons makers evaluate the implementation

Answer 6

monitoring stage

Question 7

decision made using a rule, procedure, or quantitative method

Answer 7

program decision

Question 8

decision that deals with unusual or exceptional situations

Answer 8

non programmed decisions

Question 9

process to find the best solution, usually the one that will best help the organization meet it goals

Answer 9

optimization model

Question 10

find good but not NECESSARILY THE BESTPROBLEM SOLUTION

Answer 10

satisficing model

Question 11

commonly accepted guidelines or procedures that usually find a good solution

Answer 11

heuristics

Question 12

determining problems or opportunities (sense) and developing systems to solve the problems or take advantage of the opportunities (respond)

Answer 12

sense and respond (SaR

Question 13

integrated collecction of people procedures databases and devices

Answer 13

Management information system (MIS)

Question 14

TPSs and ERP system and related databases
data warehouses and data marts

Answer 14

Internal data sources

Question 15

customers, suppliers, competitors and stockholders whose data is not already captured by the TPS
the internet
Extranets

Answer 15

external data sources

Question 16

produced periodically, or an a schedule

Answer 16

schedule report

Question 17

summary of the previous days critical activities

Answer 17

key indicator report

Question 18

developed to give certain information at someone request

Answer 18

demand report

Question 19

automatically produced when a situation is unusual or requires management action

Answer 19

exception report

Question 20

provides increasingly detailed data about a situation

Answer 20

drill down report

Question 21

provides financial information not only for executives but also for a broader set of people who need to make better decisions on a daily basis

Answer 21

financial mis

Question 22

support managerial activities in product development, distribution, pricing decisions, promotional effectiveness and sales forecasting

Answer 22

marketing MIS

Question 23

concerned with activities related to employees and potential employees of an organization

Answer 23

human resource MIS

Question 24

provides aggregate information on accounts payable, accounts receivable, patroll, and many other applications

Answer 24

accounting MIS

Question 24

provides aggregate information on accounts payable, accounts receivable, patroll, and many other applications

Answer 24

accounting MIS

Question 25

capable of assembling, storing, manipulating, and displaying geographic information

Answer 25

geographic information system (GIS)

Question 26

primarily performs qualitative analysis based on the companys datbase

Answer 26

data driven DSS

Question 27

part of DSS that provides decison markers access to a variety of models and assists them in decision making

Answer 27

model base

Question 28

software that coordinates the use of models in a DSS

Answer 28

model management software

Question 29

consists of most elements in a DSS, plus software to provide effective support in group decison making

Answer 29

group support system

Question 30

procedures, devices, and approaches for creative thinking and effective communication

Answer 30

special design

Question 31

complex systems will seldom be used by groups

Answer 31

ease of use

Question 32

take different decision- making styles and prefences into account

Answer 32

flexibilty

Question 33

delphi, brainstorming group consensus, normal group

Answer 33

decison making support for different approaches

Question 34

helpful in ranking performance of managers

Answer 34

anonymous input

Question 35

avoids dominace of one member, sidetracking and groupthink

Answer 35

reduction of negative group behavior

Question 36

speeds meeting times and results in better decisions

Answer 36

parallel communication

Question 37

provides efficeint voting, ranking, future review, and analysis

Answer 37

automated record keeping

Question 38

specialized DSS that includes all hardware software data procedures and people used to assist senior level executives within the organization

Answer 38

executive support system (ESS)