Heroku and External Email Application

Question 1

What is Heroku?

Answer 1

Platform as a Service for app development and deployment bought by Salesforce in 2010.

Question 2

What is a Dyno?

Answer 2

• container that holds an application instance on the Heroku platform
• each dyno is an isolated execution environment with its own files, memory, and lightweight operating system

Question 3

What is Salesforce Connect?

Answer 3

• allows us to establish a connection between our Salesforce org and an external database

Question 4

What is Heroku Connect?

Answer 4

• allows us to establish a connection between a Heroku Postgres database and a Salesforce org
• Heroku Connect works in concert with Salesforce Connect

Question 5

What are some examples of Heroku Add-Ons?

Answer 5

• Heroku Postgres
• Heroku Connect
• Apache Kafka on Heroku
• Heroku Redis

Question 6

What is Heroku Postgres?

Answer 6

• Postgresql database that we can use to store data from our applications on the Heroku platform

Question 7

What is Apache Kafka on Heroku?

Answer 7

• Apache Kafka is a stream-processing software that follows the publisher-subscriber model

Question 8

What is Heroku Redis?

Answer 8

• Redis is an in-memory key-value database

Question 9

What external email applications does Salesforce support?

Answer 9

• Outlook Integration and Gmail Integration
• these services offer the ability to relate emails and events to Contact, Lead, or User records