HEARING AND LISTENING Flashcards
acting like you’re listening when your mind is elsewhere
pseudolistening
rehearsing what you’ll say while the speaker is speaking
self-centered
listening to the interesting parts only
selective
gaps left in understanding by selective listening filled by what we expect to hear
fill-in
taking comments personally instead of listening to what they’re saying
defensive
choose not to listen to what we dont wanna hear
insulated
rebuilding the message to make it fit with something we’ve heard before
reconstructive
what’re the 7 bad habits in listening?
pseudolistening
self-centered
selective
fill in
defensive
insulated
reconstructive
what’re the four steps to listening
hearing - attending - understanding - remembering
there are electrochemical impulses that are transmitted to the brain
hearing
this is what we decide to focus on based on our wants/needs or willingness
attending
this is making meaning of what is heard based on grammar and social context
understanding
this is the ability to recall information
remembering