Health Work Environments and Self-Care

Question 1

What can contribute to an unhealthy work environment?

Answer 1

Bullying
Workplace / Lateral violence
Incivility
“Nurses eating their young”

Question 2

What is incivility? Give examples.

Answer 2

Rude and disrespectful actions such as gossiping, spreading rumours, refusing to assist a co-worker, and using a condescending tone

Question 3

True or false. Often incivility is not directed to a specific person.

Answer 3

True

Question 4

What is bullying?

Answer 4

Repeated, unwanted harmful actions intended to humiliate, offend, and cause distress in the recipient

Question 5

Provide examples of bullying.

Answer 5

Hostile remarks
Verbal attacks
Threats
Intimidation

Question 6

Provide examples of workplace violence.

Answer 6

Harassment from patient/family member/worker
Physical assault by patient/family member/worker
Verbal or physical threats by patient/family member/worker

Question 7

Define lateral violence.

Answer 7

Behaviours intended to demean, undermine, and/or belittle a targeted individual working at the same professional level.

Question 8

Lateral violence is also known as…

Answer 8

Workplace incivility
Horizontal hostility
Bullying

Question 9

True or false. Only employers can contribute to creating a safe work environments that promote both physical and psychological well-being.

Answer 9

False. Everyone can contribute to it.

Question 10

What is the goal of the American Nurse Association regarding the workplace?

Answer 10

Create and sustain a culture of respect, which is free of incivility, bullying, and workplace violence.

Question 11

Which domain of the Safety Competencies (CPSI) promotes the workers’ personal well-being?

Answer 11

Domain 5 - Optimize Human and System Factors

Question 12

What are the AACN’s standards for establishing and sustaining healthy work environments?

Answer 12

Authentic leadership
True collaboration
Effective decision making
Appropriate staffing
Meaningful recognition
Skilled communication

Question 13

At ISoN, incivility, bullying and workplace violence is… as stated in…

Answer 13

unacceptable
Code of conduct.

Question 14

Which courses educate us in working with other healthcare professions?

Answer 14

IPEA 500 - Roles in interprofessional teams
IPEA 501 - Communication in interprofessional teams
IPEA 502 - Patient-centered care in action : An interprofessional approach
IPEA 503 - Managing interprofessional conflicts

Question 15

What are the 3 steps for implementing a healthy workplace?

Answer 15

Prevent
Identify
Respond

Question 16

… is the pathway for reporting concerns about mistreatment in the Faculty’s clinical learning environments.

Answer 16

The Office of Respectful Environments (ORE)

Question 17

Moral distress occurs when…

Answer 17

Nurses (HCPs) are not able to do what they believe to be the right thing.

Question 18

Moral distress can present as…

Answer 18

Physical and emotional suffering
Anger, frustration, guilt, helplessness

Question 19

By which process do you identify the signs/symptoms/indicators that you are stressed?

Answer 19

Self-awareness

Question 20

Provide examples of daily self-care practices.

Answer 20

Healthy eating
Physical exercise
Drinking water
Aim for 8 hours of sleep
Avoid excessive alcohol
Get fresh air everyday
Find ways to connect socially
Do something that you enjoy

Question 21

What is the thinking feeling connection?

Answer 21

A situation can generate behaviours, thoughts, feelings, and physical reactions, which are all interconnected, and related to the environment.

Question 22

True or false. Worrying about things that are beyond your control is great for preparation and planning, thus there is no reason to stop doing it.

Answer 22

False :(

Question 23

True or false. You should avoid your negative thoughts.

Answer 23

False. You should challenge them.

Question 24

Healthy … + Healthy … = Healthy workplace

Answer 24

Employers
Organizations