Health Work Environments and Self-Care Flashcards
What can contribute to an unhealthy work environment?
Bullying
Workplace / Lateral violence
Incivility
“Nurses eating their young”
What is incivility? Give examples.
Rude and disrespectful actions such as gossiping, spreading rumours, refusing to assist a co-worker, and using a condescending tone
True or false. Often incivility is not directed to a specific person.
True
What is bullying?
Repeated, unwanted harmful actions intended to humiliate, offend, and cause distress in the recipient
Provide examples of bullying.
Hostile remarks
Verbal attacks
Threats
Intimidation
Provide examples of workplace violence.
Harassment from patient/family member/worker
Physical assault by patient/family member/worker
Verbal or physical threats by patient/family member/worker
Define lateral violence.
Behaviours intended to demean, undermine, and/or belittle a targeted individual working at the same professional level.
Lateral violence is also known as…
Workplace incivility
Horizontal hostility
Bullying
True or false. Only employers can contribute to creating a safe work environments that promote both physical and psychological well-being.
False. Everyone can contribute to it.
What is the goal of the American Nurse Association regarding the workplace?
Create and sustain a culture of respect, which is free of incivility, bullying, and workplace violence.
Which domain of the Safety Competencies (CPSI) promotes the workers’ personal well-being?
Domain 5 - Optimize Human and System Factors
What are the AACN’s standards for establishing and sustaining healthy work environments?
Authentic leadership
True collaboration
Effective decision making
Appropriate staffing
Meaningful recognition
Skilled communication
At ISoN, incivility, bullying and workplace violence is… as stated in…
unacceptable
Code of conduct.
Which courses educate us in working with other healthcare professions?
IPEA 500 - Roles in interprofessional teams
IPEA 501 - Communication in interprofessional teams
IPEA 502 - Patient-centered care in action : An interprofessional approach
IPEA 503 - Managing interprofessional conflicts
What are the 3 steps for implementing a healthy workplace?
Prevent
Identify
Respond
… is the pathway for reporting concerns about mistreatment in the Faculty’s clinical learning environments.
The Office of Respectful Environments (ORE)
Moral distress occurs when…
Nurses (HCPs) are not able to do what they believe to be the right thing.
Moral distress can present as…
Physical and emotional suffering
Anger, frustration, guilt, helplessness
By which process do you identify the signs/symptoms/indicators that you are stressed?
Self-awareness
Provide examples of daily self-care practices.
Healthy eating
Physical exercise
Drinking water
Aim for 8 hours of sleep
Avoid excessive alcohol
Get fresh air everyday
Find ways to connect socially
Do something that you enjoy
What is the thinking feeling connection?
A situation can generate behaviours, thoughts, feelings, and physical reactions, which are all interconnected, and related to the environment.
True or false. Worrying about things that are beyond your control is great for preparation and planning, thus there is no reason to stop doing it.
False :(
True or false. You should avoid your negative thoughts.
False. You should challenge them.
Healthy … + Healthy … = Healthy workplace
Employers
Organizations
