Health care organizations Flashcards
for profit
focused on efficiency and revenue, short term goals, pays taxes, answer to shareholders, different ways to raise capital
non-profit
tax exempt, required to show proof of providing care to the community, long term goals, not easy to raise capital
primary care
health promotions and prevention; outpatient
secondary care
emergency and acute care; inpatient
tertiary care
restorations and rehabilitation, maintaining and improving health, long-term care; inpatient and outpatient
bureaucracy
use of formal procedures and rules to ensure work assignments are fair and efficient; autocratic, authoritative leadership
scientific management theory
use scientific knowledge in mathematical formulas to mange the amount of work that should be completed within a specific amount of time; focused on improving efficient productivity
human relations
use negotiation, conflict, resolution, and power sharing to create a participatory management style; how can things work better
general systems theory
organizations are open and affected by internal, external forces and stakeholders
internal forces
staffing, software, acuity of patients, supplies
external forces
joint commission, community, organizations, magnet
stakeholders
donor, community members
complexity theory
multiple factors affect organizations, unexpected changes occur at anytime, impossible to predict patient outcomes, hierarchy, relationships are critical; quantum leadership style
learning organizations theory
the process by which an organizations improves itself over time through experience and creating knowledge
regulatory policies
developed and implemented by federal study and local governments; external factor
