HCS 131 Entire Course New Flashcards
UOP HCS 131 Entire Course NEW
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HCS 131 Week 1 E-mail to Coworker
HCS 131 Week 1 Skills Summary
HCS 131 Week 1 Weekly Summary
HCS 131 Week 2 Employee Memo
HCS 131 Week 2 Technology Worksheet
HCS 131 Week 2 Weekly Summary
HCS 131 Week 3 HR Memo
HCS 131 Week 3 Conflict Presentation
HCS 131 Week 3 Weekly Summary
HCS 131 Week 4 Consumer Relations Bulletin
HCS 131 Week 4 Teamwork Speech
HCS 131 Week 4 Weekly Summary
HCS 131 Week 5 Employee Relations Memo
HCS 131 Week 5 Course Presentation
HCS 131 Week 5 Weekly Summary
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UOP HCS 131 Week 1 Communication At Its Finest NEW
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Read the three scenarios provided.
Create a new Microsoft® Word document to answer the prompts after each scenario.
Submit your Microsoft® Word document to the University of Phoenix Center for Writing Excellence Plagiarism Checker Turnitin® and WritePoint® powered by Grammarly®.
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UOP HCS 131 Week 1 E-mail to Coworker NEW
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You work in a health care office. Your new coworker has never worked in an office environment. She asks you to give her some insight into workplace communication.
Write a 350 -700 word e-mail to her, in which you do the following:
Explain the major components of communication in the workplace.
Include types of communication she will experience while working in a professional environment.
Explain the role perception plays in communication in the workplace.
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UOP HCS 131 Week 1 E-mail to Coworker NEW
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You work in a health care office. Your new coworker has never worked in an office environment. She asks you to give her some insight into workplace communication.
Write a 350 -700 word e-mail to her, in which you do the following:
Explain the major components of communication in the workplace.
Include types of communication she will experience while working in a professional environment.
Explain the role perception plays in communication in the workplace.
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UOP HCS 131 Week 1 Skills Summary NEW
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Your company’s leaders are considering sending you as a representative to a conference with a large international attendance. The leaders want to make sure you handle the task appropriately, so they have asked you to provide them with a summary of your cross-cultural communication knowledge and skills.
Write a 700- to 1,050 word e-mail to leadership, in which you do the following:
Identify principles of cross-cultural communication.
Identify barriers to cross-cultural communication.
Provide examples of how to properly address barriers.
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UOP HCS 131 Week 1 Weekly Summary NEW
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Write a 350- to 700-word summary of what you learned this week. Reflect on the following questions:
What ideas, readings, discussions, or activities stood out to you? Why?
What had the greatest effect on you?
What were you surprised about?
What can you use in your daily life?
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UOP HCS 131 Week 2 Communication Scenario Part 2 NEW
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As the meeting drew to a close, it was clear that the members still did not agree on the marketing plan addressed. Robert in particular is frustrated by the end of the meeting and tells the group that they can just work it out on their own. The group leader asked that the other members create their own marketing plan to bring back to the group at a later date.
Write a 350- to 525-word paper that discusses important collaborative skills and the significance of effective communication when working in groups. Include the following:
• Describe collaborative skills you would use to create a more positive atmosphere.
• Explain the importance of effective communication and the drawbacks of ineffective communication used in this scenario.
o Consider the email and face-to-face meeting.
• Explain the role active listening could have played in this scenario.
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UOP HCS 131 Week 2 Communication Scenario Part 2 (2 Papers) NEW
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As the meeting drew to a close, it was clear that the members still did not agree on the marketing plan addressed. Robert in particular is frustrated by the end of the meeting and tells the group that they can just work it out on their own. The group leader asked that the other members create their own marketing plan to bring back to the group at a later date.
Write a 350- to 525-word paper that discusses important collaborative skills and the significance of effective communication when working in groups. Include the following:
• Describe collaborative skills you would use to create a more positive atmosphere.
• Explain the importance of effective communication and the drawbacks of ineffective communication used in this scenario.
o Consider the email and face-to-face meeting.
• Explain the role active listening could have played in this scenario.
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UOP HCS 131 Week 2 Employee Memo NEW
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Imagine you are a supervisor in a health care office and you want to address this topic with your employees.
Write a 350- to 700-word memo to your employees in which you do the following:
Describe the principles of verbal and nonverbal communication.
Provide examples of how verbal and nonverbal communication can improve relationships in the workplace
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UOP HCS 131 Week 2 Importance of Communication Part 1 NEW
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Note: It is important to complete this assignment prior to working on the Importance of Communication Part 2.
Read the scenario provided.
Write a 350- to 525-word paper that discusses the principles of communication presented in the scenario.
• Describe verbal and nonverbal cues from the scenario.
• Based on the description of each group member, speculate as to how well this group will collaborate.
• How can verbal and nonverbal communication be perceived as defensive?
o How can this affect relationships in the work place?
Submit your assignment to the University of Phoenix Center for Writing Excellence Plagiarism Checker Turnitin® and WritePoint® powered by Grammarly®.
Include the originality report from Turinitin® and the screenshot from WritePoint® with your assignment.
To take a screenshot, follow these directions:
1. Press Alt + Print Screen on your computer keyboard to create a screenshot.
2. Open a blank Microsoft® Word document.
3. Press Ctrl + V on your keyboard to paste the screenshot into the document.
4. Save the document to your computer, and submit the document to your instructor.
Cite at least 1 peer-reviewed, scholarly, or similar reference.
Format your assignment according to APA guidelines.
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UOP HCS 131 Week 2 Technology Worksheet NEW
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Complete the Technology Worksheet. Identify at least five different forms of technology that have affected communication in the workplace. Include a 100- to 150-word description of the effects technology has had on communication, as well as how it has affected communication in health care.
Technology Worksheet
Use the following table to identify at least five different forms of technology that have affected communication in the workplace. Include a 100- to 150-word description of the effects each form of technology has had on communication and, more specifically, communication in health care.
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UOP HCS 131 Week 2 Weekly Summary NEW
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Write a 350- to 700-word summary of what you learned this week. Reflect on the following questions:
What ideas, readings, discussions, or activities stood out to you? Why?
What had the greatest effect on you?
What were you surprised about?
What can you use in your daily life?
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UOP HCS 131 Week 3 Conflict management style (Emma and Isabella) NEW
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Read the following scenario:
Emma and Isabella attend the front office at an urgent care facility. They have worked together for over five years and enjoy collaborating on projects. Their manager has asked them to collaborate by creating a team training for effective communication in the workplace. Emma and Isabella will be responsible for creating and delivering the training to the staff at the facility. Emma feels that it is important to provide hands-on learning while Isabella feels lecture would be the most appropriate format for this team. Emma defends her point by saying that her sister has been a teacher for 10 years, and she has proven that hands-on learning will increase the engagement and likelihood of remembering the training material. Isabella feels that Emma does not account for her 10 years of experience in the medical office and voices her disgust with Emma and her lack of appreciation for her experience. Isabella storms off and leaves Emma to finish the work.
Emma approaches the manager and complains that she has been left to complete the training because Isabella refuses to talk or work with her.
Write a 265- to 350-word paper that includes the following:
• Describe the type of conflict illustrated in the scenario.
• Identify strategies the manager could use to resolve the conflict between Emma and Isabella to create a supportive climate again.
• Explain how the defensive climate created by the conflict will affect the workplace relationship between Emma and Isabella.
o Discuss the impact it could have on the other clinic staff and the consumers who use the clinic.
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UOP HCS 131 Week 3 Conflict Presentation NEW
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You have been asked to create an informal training for your coworkers regarding dealing with conflict.
Prepare a 7- to 10-slide Microsoft® PowerPoint® presentation in which you do the following:
Describe different types of conflict.
Identify strategies for conflict management.
Include detailed speaker notes.
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UOP HCS 131 Week 3 Dealing with Conflict in the Workplace NEW
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Read the following scenario:
Emma and Isabella attend the front office at an urgent care facility. They have worked together for over five years and enjoy collaborating on projects. Their manager has asked them to collaborate by creating a team training for effective communication in the workplace. Emma and Isabella will be responsible for creating and delivering the training to the staff at the facility. Emma feels that it is important to provide hands-on learning while Isabella feels lecture would be the most appropriate format for this team. Emma defends her point by saying that her sister has been a teacher for 10 years, and she has proven that hands-on learning will increase the engagement and likelihood of remembering the training material. Isabella feels that Emma does not account for her 10 years of experience in the medical office and voices her disgust with Emma and her lack of appreciation for her experience. Isabella storms off and leaves Emma to finish the work.
Emma approaches the manager and complains that she has been left to complete the training because Isabella refuses to talk or work with her.
Write a 265- to 350-word paper that includes the following:
• Describe the type of conflict illustrated in the scenario.
• Identify strategies the manager could use to resolve the conflict between Emma and Isabella to create a supportive climate again.
• Explain how the defensive climate created by the conflict will affect the workplace relationship between Emma and Isabella.
o Discuss the impact it could have on the other clinic staff and the consumers who use the clinic.
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