HBO CH6

Question 1

2 NATURE OF MOTIVATION

Answer 1

Inner Motivation: Emphasis on individual
Outer Motivation: Emphasis on situation

Question 2

state of inner dissatisfaction, a state of needs, wants, or desires, a state of a drive which the organism is impelled to relieve.

Answer 2

Inner Motivation; Emphasis on Individual

Question 3

sequence of behavior selectively directed to in terms of goal or a given situation.

Answer 3

Outer Motivation; Emphasis on Situation

Question 4

use of physical and mental effort to do something

Answer 4

Motivation

Question 5

5 MOTIVATION CYCLE

Answer 5

NEEDS
DRIVE
ACTION
FEEDBACK
GOAL ATTAINMENT

Question 6

need or desire that they want to fulfill

Answer 6

Needs

Question 7

a person has identified the need, they develop a drive to fulfill it

Answer 7

Drive

Question 8

a person takes an action to fulfill their need or desire

Answer 8

Action

Question 9

essential component of motivation cycle

progress towards their goal and help them adjust their approach if necessary

Answer 9

Feedback

Question 10

final stage of motivational cycle

when a person has successfully fulfilled their need or desire

Answer 10

Goal Attainment

Question 11

5 Maslow’s hierarchy of needs

Answer 11

Physiological needs
Safety Needs
Love and belonging
Esteem Needs
Self-Actualization

Question 12

food water breathing etc.

Answer 12

Physiological Needs

Question 13

protection, stability and well being etc.

Answer 13

Safety Needs

Question 14

friendships, family social groups etc.

Answer 14

Love and belonging

Question 15

self confidence and independence

Answer 15

Esteem Needs

Question 16

Desire to accomplish everything

Answer 16

Self-Actualization

Question 17

4 MOTIVATION THEORIES

Answer 17

Maslow’s hierarchy of needs
Herzberg Hygiene-Motivation Theory
McChelland Achievement Theory
McGregors Theory X and Theory Y

Question 18

3 Herzberg Hygiene-Motivation Theory

Answer 18

Job Satisfaction-> Influence motivator factors
Achievement, Recognition, Responsibility, The work itself, Advancement, Personal Growth

Herzberg Two-Factor Principles- Improving the motivator factors increases job satisfaction, Improving the hygiene factors decreases job dissatisfaction

Job Dissatisfaction-> Influenced by hygiene factors
Working conditions, Coworkers relation, Policies and Rules, Supervisor Quality, Base wage, salary

Question 19

represent more tangible needs include status, job, security, salary etc.

Answer 19

Hygiene factors or extrinsic motivators

Question 20

represents less tangible needs, more emotional needs such as growth, include challenging work, recognition, relationships etc.

Answer 20

Motivation factors or Intrinsic Motivators

Question 21

4 McChelland Achievement Theory

Answer 21

Power
Affiliation
Achievement
Achievement Theory - Need for achievement, Need For power, Need for affiliation

Question 22

5 McGregors Theory X and Theory Y

Answer 22

Attitude
Direction
Responsibility
Motivation
Creativity

Question 23

3 Classification of workers

Answer 23

First order or primary needs
Second order or situational need
Third order or occupational need

Question 24

2 First order or primary needs

Answer 24

Physiological needs
Occupational needs - illumination, ventilation, cleanliness, safety, health safeguards, noise, music, color

Question 25

4 second order or situational needs

Answer 25

Needs for security and safety
Needs for authority and growth
Needs for acceptance and belonging
Needs for recognition and respect

Question 26

2 third order or occupational needs

Answer 26

Need for the individual to know the requirement of the job
Need for the employee to know his/her work

Question 27

4 behavioral pattern of work groups

Answer 27

Occupational culture
Occupational language
Ceremonies and rituals-initial rites, rites of passage, rites for intensification
Myths and beliefs

Question 28

4 behavioral pattern of work groups

Answer 28

Occupational culture
Occupational language
Ceremonies and rituals-initial rites, rites of passage, rites for intensification
Myths and beliefs