HBO CH6 Flashcards
CH6
2 NATURE OF MOTIVATION
Inner Motivation: Emphasis on individual
Outer Motivation: Emphasis on situation
state of inner dissatisfaction, a state of needs, wants, or desires, a state of a drive which the organism is impelled to relieve.
Inner Motivation; Emphasis on Individual
sequence of behavior selectively directed to in terms of goal or a given situation.
Outer Motivation; Emphasis on Situation
use of physical and mental effort to do something
Motivation
5 MOTIVATION CYCLE
NEEDS
DRIVE
ACTION
FEEDBACK
GOAL ATTAINMENT
need or desire that they want to fulfill
Needs
a person has identified the need, they develop a drive to fulfill it
Drive
a person takes an action to fulfill their need or desire
Action
essential component of motivation cycle
progress towards their goal and help them adjust their approach if necessary
Feedback
final stage of motivational cycle
when a person has successfully fulfilled their need or desire
Goal Attainment
5 Maslow’s hierarchy of needs
Physiological needs
Safety Needs
Love and belonging
Esteem Needs
Self-Actualization
food water breathing etc.
Physiological Needs
protection, stability and well being etc.
Safety Needs
friendships, family social groups etc.
Love and belonging
self confidence and independence
Esteem Needs
Desire to accomplish everything
Self-Actualization
4 MOTIVATION THEORIES
Maslow’s hierarchy of needs
Herzberg Hygiene-Motivation Theory
McChelland Achievement Theory
McGregors Theory X and Theory Y
3 Herzberg Hygiene-Motivation Theory
Job Satisfaction-> Influence motivator factors
Achievement, Recognition, Responsibility, The work itself, Advancement, Personal Growth
Herzberg Two-Factor Principles- Improving the motivator factors increases job satisfaction, Improving the hygiene factors decreases job dissatisfaction
Job Dissatisfaction-> Influenced by hygiene factors
Working conditions, Coworkers relation, Policies and Rules, Supervisor Quality, Base wage, salary
represent more tangible needs include status, job, security, salary etc.
Hygiene factors or extrinsic motivators
represents less tangible needs, more emotional needs such as growth, include challenging work, recognition, relationships etc.
Motivation factors or Intrinsic Motivators
4 McChelland Achievement Theory
Power
Affiliation
Achievement
Achievement Theory - Need for achievement, Need For power, Need for affiliation
5 McGregors Theory X and Theory Y
Attitude
Direction
Responsibility
Motivation
Creativity
3 Classification of workers
First order or primary needs
Second order or situational need
Third order or occupational need
2 First order or primary needs
Physiological needs
Occupational needs - illumination, ventilation, cleanliness, safety, health safeguards, noise, music, color
4 second order or situational needs
Needs for security and safety
Needs for authority and growth
Needs for acceptance and belonging
Needs for recognition and respect
2 third order or occupational needs
Need for the individual to know the requirement of the job
Need for the employee to know his/her work
4 behavioral pattern of work groups
Occupational culture
Occupational language
Ceremonies and rituals-initial rites, rites of passage, rites for intensification
Myths and beliefs
4 behavioral pattern of work groups
Occupational culture
Occupational language
Ceremonies and rituals-initial rites, rites of passage, rites for intensification
Myths and beliefs
