Hardware and Network Troubleshooting: Given a scenario, troubleshoot hard drives and RAID arrays with appropriate tools

Question 1

What are some potential causes of drive thrashing?

Answer 1

• Hard drive
• Memory
• Page file
• Running processes

Drive thrashing occurs when an excessive amount of data is moved between RAM and the paging file

Question 2

A grinding sound coming from a computer usually indicates what?

Answer 2

Hard drive error

Question 3

________ is a technology that detects failing drives through analysis. It provides a warning of impending hard drive failure

Answer 3

SMART (Self monitoring analysis and reporting technology)

Question 4

______ is disk striping, in this configuration, two drives will appear as a single drive to the user. This increases speed but provides no redundancy

Answer 4

RAID 0

Question 5

While troubleshooting a network computer, the following error is displayed “Boot Error Press F1 to Retry”

How would you fix the problem?

Answer 5

Restore the master boot sector

Question 6

A computer can ONLY boot to a bootable USB, why might this be?

Answer 6

• Corrupt OS

- Bad hard disk

Question 7

An NTFS folder is restored onto another hard drive, but permissions were not restored. What is the most likely cause of this?

Answer 7

The new hard drive was most likely a FAT partition