Handout 5 Flashcards

1
Q

refers to art that helps individuals to clean and maintain their body parts. Human beings need to wash, clean their body parts to look good, and for personal hygiene as well.

A

Personal grooming

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2
Q

the transfer of information through body language, including eye contact,
facial expressions, gestures, and more.

A

Non-verbal communication

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3
Q

the use of language to transfer information through written
text, speaking, or sign language

A

Verbal communication

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4
Q

how someone situates their body naturally depending on the situation,the environment, and how they are feeling.

A

Body language

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5
Q

they are generally used intentionally and unintentionally to convey information to others

A

gestures

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6
Q

One of the most common forms of
nonverbal communication. Using the
eyebrows, mouth, eyes, and facial muscles can be very effective when communicating emotion and information.

A

facial expressions

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7
Q

Most commonly, it is used to
communicate support or comfort. This form of communication should be used sparingly, and only when
you know how the receiving party feels about it.

A

Touch

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8
Q

If a person has their shoulders back and spine straight, this is a sign that they are engaged, listening, and
open to the ideas or information you are presenting.

A

Posture

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9
Q

If a person has their arms down to their side, on the table, or arranged in some other open way, this is a sign that they feel positive and ready to absorb information. If their arms are crossed or closed, they might feel like experiencing some sort of negative emotion

A

Use of arms

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10
Q

If a person has both feet placed flat on the ground, this is a sign that s/he feels ready and open to hearing your ideas. If their legs are crossed or arranged in some other closed formation, they might be feeling irritated or stressed.

A

Use of legs

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11
Q

If you communicate with someone who is frowning, has a furrowed brow or tight lips, you might pause to ensure they don’t feel confused,
angry, or some other negative emotion.

A

Use of facial expressions

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