handout 1 (pms) Flashcards

1
Q

ems

A

energy management system

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2
Q

mms

A

material management system

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3
Q

micros

A

point of sale

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4
Q

hris

A

human resource information system

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5
Q

cas

A

call accounting system

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6
Q

mis

A

management information system

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7
Q

7 front office systems

A

reservation
guest history
registration
guest accounting & check out
rooms management (housekeeping)
night audit
sales & catering

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8
Q

5back offce of the pms

A

material management system (mms)
management information system (mis)
financial accounting system
f&b control system
human resource information system (hris)

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9
Q

6 miscellaneous functions of a pms hotel security

A

hotel security
energy management system (ems)
tv interactivity
e-concierge
point of sale system (pos)
centralised reservation system (crs)

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10
Q

gds

A

global distribution system

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