handout 1 (pms) Flashcards
1
Q
ems
A
energy management system
2
Q
mms
A
material management system
3
Q
micros
A
point of sale
4
Q
hris
A
human resource information system
5
Q
cas
A
call accounting system
6
Q
mis
A
management information system
7
Q
7 front office systems
A
reservation
guest history
registration
guest accounting & check out
rooms management (housekeeping)
night audit
sales & catering
8
Q
5back offce of the pms
A
material management system (mms)
management information system (mis)
financial accounting system
f&b control system
human resource information system (hris)
9
Q
6 miscellaneous functions of a pms hotel security
A
hotel security
energy management system (ems)
tv interactivity
e-concierge
point of sale system (pos)
centralised reservation system (crs)
10
Q
gds
A
global distribution system
