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A+ > Hand 2.0 > Flashcards

Hand 2.0 Flashcards

1
Q

Comptia Troubleshooting Steps

A 
Identify the problem
Establish a theory
Test Theory
Establish a plan of action to resolve the problem
Document Findings, actions, and outcomes
End user training
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2
Q

Comptia Malware Remediation

A 
Identify Malware symptoms
Quarantine infected system
Disable system restore
Remediate infected system
Update antivirus software
Scan and removal techniques (safe mode, Pre-installation environment)
Schedule scans and updates
Educate the User
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3
Q

Minimum account required to install a program on windows?

A

Power User

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4
Q

Account that should be renamed for Security Principles?

A

Admin

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5
Q

Group that does not have power to install programs or add drivers?

A

Standard and Guests

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6
Q

Regular user that wants to run a program with higher power?

A

Right click select”run as “ and select admin

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7
Q

Things that are true about x86 and x64?

A

Not all CPUs can support 64-bit

64 can support more than 32

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8
Q

Command that performs a disk integrity check or Hard-drive check or read/write errors?

A

CHKDSK

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9
Q

Command that verify the integrity of you OS of system files

A

SFC/SCANNOW

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10
Q

Used to install a operating system remotely from another computer

A

PXE pxe NIC

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11
Q

Best format for optical media

A

CDFS

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12
Q

file system supports the widest range of operating systems

A

FAT32

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13
Q

Unable to connect to internet website what do you run first

A

Ipconfig

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14
Q

Command that Helps fix the master boot record

A

FIXMBR

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15
Q

Command that Helps fix the boot sector of the hard-drive

A

BOOTREC /FIXBOOT

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16
Q

added to show all of the available switches/commands that can be added to a command

A

/?

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17
Q

Command that tests connectivity with another computer

A

PING

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18
Q

Command that allows you to check your ip or NIC data or test why computer can’t connect to a website

A

IPCONFIG

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19
Q

Command that allows you to get a new IP address

A

IPCONIFG/release ipconfig/renew

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20
Q

Command that clears the memory of a computer system

A

IPCONFIG/flushdns

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21
Q

Command that provides an ip address when you type in a computer name and vise versa

A

NSLOOKUP

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22
Q

Command that shows the path between one location to another (through Routers)

A

TRACERT

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23
Q

Command that moves files from one computer system to another

A

XCOPY

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24
Q

Static and distorted screen means you should

A

Lower refresh rate

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25
Q

Fastest way to stop applications from running at the boot-up/startup?

A

MSCONFIG

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26
Q

Program that allows you to change a HKLM or HKEY_Local_Machine setting

A

REGEDIT

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27
Q

Program that looks up Errors for your Operating system or Program

A

Event Viewer

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28
Q

Program that limits what users can do on your computer

A

Local security policy

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29
Q

Browser is set to visit a random home-page and won’t connect to the web for anything else, what changed?

A

Proxy settings

30
Q

Command that displays a listing of active IP ports on the computer being tested

A

NETSTAT

31
Q

Command that runs a diagnostic on your computer

A

DXDIAG

32
Q

Method commonly used to destroy hard-drives and monitors

A

Drive degauss

33
Q

If your screen is very large(Pictures/words are large) then

A

Resolution set too low

34
Q

Printout is faded it must be

A

Transfer Corona

35
Q

Magnets near a CRT monitor will just cause; or bad refresh rate will cause this

A

Distorted image

36
Q

Computer starts and then shuts-down; it must be

A

Overheating

37
Q

Black streak along the page then its the

A

Fuser

38
Q

You have a paper jam then it’s probably

A

Pickup roller

39
Q

A laser printer is printing a ‘shadow’ image what needs to be done?

A

Replacing the drum

40
Q

Computer turns off intermittently and later you smell smoke. What should you do?

A

Power down the system and replace the power supply

41
Q

Fastest way to restore a computer to working order without losing personal files/settings?

A

System Restore

42
Q

Can’t boot and log in, what method will get your computer back up and running

A

Last Known Good Configuration

43
Q

A virus stops you from updating. What can you use to restart and update?

A

Safe mode

44
Q

If you get a NTLDR missing or BOOTMGR file corrupted error, how do you get started?

A

Advanced Revcovery DVD-Recovery Console & run BOOTREC /FIXBOOT

45
Q

How would you connect to a shared folder, or map a connection to one?

A

\servername\usershare

46
Q

First step in securing anything; from computer to wireless networking

A

Change username/password

47
Q

Early wireless network encryption?

A

WEP

48
Q

Best way to secure a modern-day wireless network

A

Enable advanced Encryption

49
Q

Security feature is becoming more popular with laptops

A

Biometrics

50
Q

Internet browser’s cookie could be classified as

A

Spyware

51
Q

A regular running computer that is running but also secretly downloading malware

A

Trojan

52
Q

In a SOHO wireless network, what stops unauthorized users from accessing confidential data

A

Set Encryption

53
Q

You have heard your network is secure, but users cannot access the internet

A

Port 80 is disabled

54
Q

A small network at home to share files; what is the best choice

A

Setup a workgroup

55
Q

A wireless network is experiencing intermittent connectivity; what will fix it

A

Change broadcast channel

56
Q

Fake website to get your private data, is known as

A

Phishing

57
Q

Security threat that is defined by its self propagating characteristic

A

Worm

58
Q

Harden the workstationss

A

Enable screensaver required passwords

59
Q

Examples of physical security

A

Badges&Locked Doors

60
Q

Keyboard, Video and Mouse Switches are used if you want to control multiple monitors from one keyboard and mouse

A

KVM switch

61
Q

Device most likely to come standard with solid state hard drive

A

Tablet

62
Q

What does a accelerometer do

A

Measures velocity in a given direction

63
Q

Mobile phone feature redirects screen orientation as the user turns

A

Gyroscope

64
Q

What is bluetooth Discovery Mode?

A

Allows a peripheral to be contacted by the mobile device

65
Q

Laptop won’t connect to wireless network you should check

A

External antenna switch

66
Q

A company wants to prevent non-authorized users from entering into a secure building. what best mitigates this activity?

A

Install mantraps

67
Q

A new wireless router needs to be secured from unauthorized users

A

Change router default logins and set encryption on router

68
Q

If you start to hear weird noise from your hard-drive, even though your pc works, then first

A

Backup data from hard-drive;

69
Q

Best way to secure a computer station

A

Complex password

70
Q

Software/hardware used to manage virtual machines

A

Hypervisor

71
Q

Command for mapping a drive letter to a remote share

A

NET (NET USE)

72
Q

Opens Microsoft Management Console; allows you to add multiple tools you like

A

MMC

A+ (7 decks)

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