gvvj

Question 1

When someone is telling you a story or has information that is important to them to share with you, repeat what they have said.

Answer 1

repeat what is said to you

Question 2

If you are in a classroom, an interview, or on a sales call, one of the most effective ways to listen is to write down what one is saying. Make sure they know you are going to take notes, and then take out your notebook and pen to get started

Answer 2

write it down

Question 3

One of the keys to listening is to pay attention to the speaker. Maintain eye contact and acknowledge what they are saying as they say it

Answer 3

Maintain eye contact and provide non-verbal cues.

Question 4

If someone wants to talk with you, whether business or personal in nature, turn off your phone, turn off your radio, turn off your TV, and make sure you are both comfortable

Answer 4

avoid outside distraction

Question 5

Empathy for the individual speaking is another critical factor in developing effective listening skills. If you listen with your heart and not your head, you will listen more clearly, because you won’t be thinking about yourself.

Answer 5

listen from the heart

Question 6

Every time someone speaks to you, practice your listening skills. Do not wait for “important” conversations. You cannot determine which conversations are important to the other individual and which are not

Answer 6

practice, practice, practice

Question 7

If the person with whom you are engaging in conversation is sitting back, cross-legged, with arms folded in their lap, it is important that you mirror a similar image in your own body language.

Answer 7

mirror body language

Question 8

If in listening to someone speak, there are points which are not clear, ask questions. Do not berate them, but ask questions that will show them that you are paying attention and are truly interested in the topic in which they are discussing

Answer 8

ask clarifying questions