GUESTROOM CLEANING CHECK ON GIZMO

Question 1

Sequence of room cleaning:

Answer 1

• Preparatory steps
• Actual cleaning tasks
• Final check
• Room inspection
• Providing special services and amenities

Question 2

Regarded as a tool box stocked with everything necessary to do an effective job; enable the room attendant to avoid wasting time looking for a cleaning item or supplies

Answer 2

Room attendant cart

Question 3

Items found on a cart includes:

Answer 3

• clean sheets, pillow cases, mattress pads
• Clean bath mats
• Toilet and facial tissue
• Fresh drinking glasses
• Soap bars
• Clean ashtrays and matches

Question 4

Most attendant cart have 3 shelves: the lower 2 for?

Answer 4

linen and the top for supplies

Question 5

A kind of box to carry all the cleaning supplied for the guestroom and bathroom

Answer 5

Hand caddy

Question 6

Hand Caddy may include:

Answer 6

• all purpose cleaner
• spray
• window glass cleaner
• bowl brush
• dusting solution
• clothes and sponges
• rubber gloves
• laundry bag for dirty linen
• trash bag, broom
• vacuum

Question 7

Provides information on the occupancy or condition of the hotel’s room on a daily basis; use simple codes to indicate room status and determines the order in which the room attendant cleans the room

Answer 7

The room status report

Question 8

A room which the guest has already checked out

Answer 8

Check-out

Question 9

A room in which the guest is scheduled to stay again

Answer 9

Stay-over

Question 10

A room from which a guest is due to depart that day

Answer 10

Due-out

Question 11

A room for which a guest has reserved an early check-in time or to request for a room to be cleaned ASAP

Answer 11

Early make-up