GTHEA, Emotional Intelligence

Question 1

What is a skill?

Answer 1

The ability to do something well, expertise.

Question 2

What is a strategy?

Answer 2

A plan of action to achieve a major or overall aim.

Question 3

Define stress

Answer 3

Stress can be described as an interactive process whereby the body responds to an external situation, or stressor.​

Question 4

What are the 3 main coping mechanisms?

Answer 4

Stress Management​
Accessing Support​
Time Management​

Question 5

What is a coping mechanism?

Answer 5

Coping mechanisms are a set of skills and strategies used by an individual to face or deal with responsibilities, problems and stressful situations in a calm manner.

Question 6

What are stress management strategy exampes?

Answer 6

Identify stressors and avoid if possible ​
Approach support people ​
Breathing techniques​
Accept things you cannot change and be flexible​

Question 6

What are stress management skills examples?

Answer 6

Assertiveness
Learn how to say no
Reframe your problems – think about the situation positively, how bad is it?​
Reflect on positives in each situation or stressful time

Question 7

What is accessing support?

Answer 7

The ability to ask for help and successfully utilise services and/or people to gain assistance.​

Question 8

What is an example of accessing support?

Answer 8

Accessing a reliable source to speak to about stress – parent, psychologist, colleague

Question 9

What are the 5 A’s of access?

Answer 9

Affordability
Availability
Accessibility
Accommodation
Acceptability

Question 10

Give a definition of each A of access

Answer 10

Affordability - Being able to afford to pay for support services, e.g., counsellor.
Availability - Are those support services available when you need them.
Accessibility - Being able to physically get to the location.
Accommodation - The ability for the support person to fully support your needs.
Acceptability - The personal characteristics of the support person being acceptable.

Question 11

What are strategies for the 5 A’s of access?

Answer 11

Having a plan for how and when you will use support systems such as identifying who you could turn to for help and when.​
Making a list of support services and people including contact numbers, email addresses, and websites.​

Question 12

What are skills for the 5 A’s of access?

Answer 12

Assertiveness​
Confidence​
The ability to recognize the need for help​
Trust in the person you are seeking support from​

Question 13

What is time management?

Answer 13

Effectively planning use of time to balance commitments and relaxation times.

Question 14

What are time management strategies?

Answer 14

Plan time by making timetables, schedules and to-do lists​
Prioritise activities and eliminate unnecessary or unhelpful activities from your schedule​
Work-life balance – plan your day so you spend enough time both at work and at home

Question 15

What are time management skills?

Answer 15

Sticking to timetable and schedule​
Being honest when allocating time to activities​
Work hard, be persistent and don’t waste time​
Ask for help when you need it​

Question 16

What is social awareness?

Answer 16

Sensing others’ feelings and perspective and take an interest, anticipate, recognise and meet needs of others, develop others’ abilities, as well as read group emotions.

Question 17

What is self-awareness?

Answer 17

recognise emotions and effects, knowing strengths and limits, sureness about self worth and capabilities

Question 18

What is self-regulation?

Answer 18

Self-regulation is the ability to understand and manage your behaviour and your reactions to feelings and things happening around you.

Question 19

What is self-motivation?

Answer 19

strive to improve and meet standards of excellence.

Question 20

What are social skills?

Answer 20

The ability to influence and persuade, clear and convincing messages, inspire and guide others, nurture relationships, collaborate on shared goals.​

Question 21

Impact of stress on mental health

Answer 21

Anxiety and depression
Irritability
Insomnia
Difficulty concentrating

Question 22

Impact of stress on physical health

Answer 22

Increased heart rate
Weakened immune system
Fatigue
Headaches

Question 23

Impact of stress on social health

Answer 23

Withdrawal from social interactions
Difficulty maintaining healthy relationships
Increased conflicts
Avoidance of social events

Question 24

What is emotional intelligence?

Answer 24

It refers to the ability of an individual to recognize their emotions, understand what they mean and how they affect others around you. It also includes how you perceive others and how well you understand their feelings.

Question 25

Why is emotional intelligence important?

Answer 25

Physical health: take care of our bodies and manage stress.
Mental wellbeing: improves attitude and outlook on life, alleviate anxiety, avoid depression.
Relationships: helps you manage relationships as everyone has different personalities, wants and needs.
Success: Self motivators, reduces procrastination, increase self-confidence.
Leadership: understanding what motivates others, relate in a positive way and build bonds.