Groups And Organizations 2 Flashcards
Bureaucracy
Organizational model in a hierarchy of authority. Clear division of labor explicit rules and procedures and impersonality in personnel matters
Formal organization
Highly structured secondary group formed for the purpose of achieving specific goals in the most sufficient way
Onset
19th century Europe and America due to movement toward rational legal vs traditional authority. Increase population size combined with capitalist factory model of economy
Weber and bureaucracy
He saw bureaucracy as inevitable and most efficient means of social organization in the modern world due to its coordination and control. Claims the driving force of bureaucracy is the rationalization process of humans and nature
Rationality
Process by which traditional methods of social organizations characterized by informality and spontaneity are gradually replaced by efficiently administered formal rules and procedures
Characteristics of bureaucracy
Division of labor Hierarchy of authority Rules and regulations Qualification based employment Impersonality
Division of labor
Member specific status and tasks
Hierarchy. Top people say orders
Person is expendable
Informal structures
Participants day to day activities and interactions that ignore bypass or do not correspond with the official rules and procedures of the bureaucracy.
Positive: can encourage cooperation. Provide sense of belonging
Negative- lazy. Dont what to work
Shortcomings
Inefficiency and rigidity Resistance to change Gender race class inequalities
Goal displacement
Process in organization when the rules become an end in themselves rather than a means to an end
Tendency to hang onto power
Bureaucratic personality
Describes workers who are more concerned with following correct procedures than doing the job correctly
Mcdonaldization
Process by which the principles of the fast food restaurant are dominating sectors of american society and the world. Operate to assembly line, standard menus, dehumanizing
