Grief in the Workplace Flashcards
1
Q
What does EAP stand for?
A
Employee assistance program
2
Q
What do EAPs offer?
A
- Short-term mental health counseling
- Legal/financial/work-life services
- 24/7 Careline
- Website/tools
- Consultation with HR
- Seld and formal referrals
- Training/webinars
- CIRs
- History: alcohol/substance
3
Q
How do grief and loss impact employees and workplaces?
A
Lost productivity in
- Absenteeism
- Errors
-Turnover
-Claims
4
Q
Coping don’ts for managers in the workplace
A
- Assume everyone needs counseling
- Assume everyone needs to talk with someone
- Assume everyone will react the same way
- Say you know how they are feeling
- Say you are strong enough to deal with this
- Suggest they are acting abnormally
- Tell them to snap out of it
5
Q
Coping do’s for managers in the workplace
A
- Increase visibility (virtually? How?)
- Ask if there is anything you can do to support them.
- Ask what you can do for them.
- Ask “are you OK?”
- Ask if it would be helpful for EAP to be available for them.
- Ask what you can do to help them get their job done. (Employees may not be able to take a break)
- Ask them if they need a few minutes. (if possible, have them step away)
- Demonstrate empathy
- Show concerned interest
- Observe your employees, take notice of who is gaining or losing composure
- Check in with your employees that could be vulnerable due to life situations such as recent deaths, illnesses, divorce, family situations, similar issues, etc.
