Grevance Procedure

Question 1

Grievance procedure in the first instance who should the employee speak to

Answer 1

Their line manager

Question 2

Grievance procedure informal stage if not satisfied with the reply from the line manager how do they proceed to the next stage

Answer 2

At this stage the grievance must be set out in writing

Question 3

Grievance procedure formal stage who can the employee have accompany them and take up the matter on their behalf

Answer 3

A fellow employee or a union representative

Question 4

Grievance procedure what period of time should the line manager hear the grievance within

Answer 4

Seven days

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Question 5

Grievance procedure appeal stage what time period if dissatisfied with the decision made the employee appeal within

Answer 5

Seven days

Question 6

Grievance procedure appeal stage if the employee remains dissatisfied what is the next stage

Answer 6

If the issue has been identified as being one of the serious nature then the grievance shall be reviewed at corporate level

Question 7

Grievance procedure issuing the grievance in writing how must this be done

Answer 7

The grievance must be raised on the Brigades online grievance workflow system

Question 8

Grievance procedure what is the time limit to raise a grievance unless otherwise agreed from the date of the management decision causing the grievance

Answer 8

Three months

Question 9

Grievance procedure management level of authority what are the ranks for informal/ formal stage and the rank for appeal stage

Answer 9

Informal. Formal. No lower than sub officer or station officer.
Appeal stage. No lower than station commander

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Question 10

Grievance procedure once the decision has been made by the manager how long do they have to confirm this decision in writing to the employee

Answer 10

Seven days