Glossary words 51 - 60 Flashcards

1
Q

Something that can be handled or touched

A

Tangible

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2
Q

Cost savings made by doing things in larger numbers e.g. buying in bulk

A

Economies of scale

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3
Q

A new product or idea or an existing product that has been improved

A

Innovation

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4
Q

A business that outs together all the different components that make up a holiday and sell the compete package to the customer e.g. TUI

A

Tour operator

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5
Q

The ways in which a business gets a product to customers

A

Distribution chain

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6
Q

When organisations work together for mutual benefit

A

Interrelationships

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7
Q

A relationship between two or more organisations which rely on each other to provide the best possible product or service

A

Independencies

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8
Q

When a business buys or merges with another business of the same type

A

Horizontal integration

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9
Q

When a business buys or merges with a business that performs a different role in the travel industry

A

Vertical integration

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10
Q

A business that arranges the details of a holiday on behalf of a customer

A

Travel Agent

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