Glossary words 41 - 50

Question 1

Foreign, Commonwealth & Development Office

Answer 1

FCDO

Question 2

Returning something or someone back to its home country

Answer 2

Repatriation

Question 3

The process of setting a dispute between a customer and organisation through a third party, such as an industry regulator e.g. ABTA

Answer 3

Arbitration

Question 4

When employees work directly with the customer

Answer 4

Direct employment

Question 5

Jobs created to supply and support the travel industry, such as food suppliers to providing for hotels

Answer 5

Indirect employment

Question 6

Gross Domestic Product

Answer 6

GDP

Question 7

This is known as the effect which in its simplest form is how many times money spent by a tourist circulates through a country’s economy

Answer 7

Multiplier effect

Question 8

All the money spent on a holidays surprising little remains in the country you visit

Answer 8

Leakage

Question 9

A gift of money or property given away by the owner after their death

Answer 9

Legacy

Question 10

Relating to the sense of touch

Answer 10

Haptic