Glossary of Terms 101-200 Flashcards
An analytical technique to determine the information needs of the project stakeholders through interviews, workshops, or study of lessons learned from previous projects, etc.
Communication Requirements Analysis
A technique to identify the preferred communication method, format, and content for stakeholders for planned communication activities.
Communication Styles Assessment
Specific tools, automated systems, computer programs, etc., used to transfer information among project stakeholders.
Communication Technology
A component of the project, program, or portfolio management plan that describes how, when, and by whom information about the project will be administered and disseminated.
Communications Management Plan
As described by E. Wenger in his book, Cultivating Communities of Practice, the CoP uses the same basic idea as used by Shell in their offshore drilling platforms to establish local forums of “experts” with the specific mandate to create an arena in which project managers would feel comfortable sharing their findings and learnings from their projects.
Community of Practice (CoP)
A type of contract that is completed when the vendor delivers the product to the buyer and the buyer accepts the product.
Completion Contract
A characteristic of a program, project, or its environment, which is difficult to manage due to human behavior, system behavior, or ambiguity.
Complexity
The state of meeting—or being in accord with—organizational, legal, certification or other relevant regulations.
Compliance
An option in conflict management in which both parties give up something to reach an agreement.
Compromise
The process of obtaining seller responses, selecting a seller, and awarding a contract.
Conduct Procurement Process
Agile term describing the difficulty of estimating early due to unknowns and how that should improve over time.
Cone of Uncertainty
Any component or project element that needs to be managed to ensure the successful delivery of the project, services, or result.
Configuration Item
A tool used to manage changes to a product or service being produced as well as changes to any of the project documents—for example, schedule updates.
Configuration Management
A component of the project management plan that describes how to identify and account for project artifacts under configuration control and how to record and report changes to them.
Configuration Management Plan
A collection of procedures used to track project artifacts and monitor and control changes to these artifacts.
Configuration Management System
Difference of opinion or agenda on a project amongst team members, stakeholders, or customers.
Conflict
The application of one or more strategies for dealing with disagreements that may be detrimental to team performance.
Conflict Management
The process of working to reach an agreement after a conflict situation arises.
Conflict Resolution
Group decision technique in which the group agrees to support an outcome even if the individuals do not agree with the decision.
Consensus
An external factor that limits the ability to plan. Constraints and assumptions are closely linked.
Constraint
A visual depiction of the product scope showing a business system (process, equipment, computer system, etc.), and how people and other systems (actors) interact with it.
Context Diagram
A risk response strategy developed in advance before risks occur; it is meant to be used if and when identified risks become reality.
Contingency Plan
Time or money allocated in the schedule or cost baseline for known risks with active response strategies.
Contingency Reserve
A theory credited to Fred. E. Fielder which states that the set of skills and attributes that helped a project manager in one environment may work against them in another environment.
Contingency Theory
The ongoing effort to improve products, services, or processes.
Continuous Improvement (CI)
The practice of regularly merging all software code into a shared environment, several times a day, to check code quality and functionality.
Continuous Integration
The systematic, ongoing effort to improve products, services, or processes in an organization.
Continuous Process Improvement
A mutually binding agreement that obligates the seller to provide the specified project or service or result and obligates the buyer to pay for it.
Contract
The system used to collect, track, adjudicate, and communicate changes to a contract.
Contract Change Control System
A management control point at which scope, budget, actual cost, and schedule are integrated and compared to earned value for performance measurement.
Control Account
A graphic display of process data over time and against established control limits, which has a centerline that assists in detecting a trend of plotted values toward either control limit. These charts are often associated with control limits, specification limits, means, and standard deviation. Control charts are used to analyze and communicate the variability of a process or project activity over time. See also “Variability Control Charts”.
Control Charts
Monitor and control project costs to ensure they align with the cost baseline/budget.
Control Costs Process
The process of managing procurement relationships, monitoring contract performance, making changes and corrections as appropriate, and closing out contracts.
Control Procurements Process
Part of the Monitoring and Controlling Process Group, this process is performed by the buyer to ensure compliance by the seller and the other party; it compares the terms in the agreement/contract.
Control Procurements Process
Part of the Monitoring and Controlling Process Group, this process focuses on the quality of deliverables.
Control Quality Process
Part of the Monitoring and Controlling Process Group, this process ensures that the flow and usage of physical resources line up with the plan.
Control Resources Process
Part of the Monitoring and Controlling Process Group, this process compares the planned work to the actual work.
Control Schedule Process
Part of the Monitoring and Controlling Process Group, this process ensures that changes to scope are properly controlled.
Control Scope Process
A type of PMO that provides support and requires compliance through various means. Compliance may involve adopting project management frameworks or methodologies; using specific templates, forms, and tools; or conformance to governance.
Controlling PMO
Steps (action) to bring future results in line with the plan; this can change the plan or the way the plan is being executed.
Corrective Action