Glossary

Question 1

Ag

Agreements

Answer 1

mutually binding contracts used to define the initial intentions for a project

Question 2

Organizational Process Assets

Question 3

Enterprise Environmental Factors (EEFs)

Question 4

Business Case

Answer 4

gives business need and cost-benefit analysis that justify and establish the boundaries for the project

Question 5

Assumption Log

Answer 5

Used to record assumptions and constraints throughout the project life cycle
Identified in the business case prior to initiation and will flow into the project charter

High-level
- Organizations market
- How competition and strategic forces impact the project
- Environmental factors (location and climate)
- Org culture

Detailed
- Defining technical specs
- Estimates
- Schedule
- Risks

Question 6

Project Management Plan

Answer 6

• How the project will be executed, monitored and controlled, and closed
• Integrates all other management plans and baselines, and all info needed to manage the project
• Outlines scope, time, cost, and overall size and depth of the project
• Should be robust enough to respond to ever changing environment
• Once baselined it can be changed through perform integrated change control

Question 7

Approved Change Requests

Answer 7

• Corrective action, preventative action, or the repairing of a defect
• Need to be scheduled and implemented by project team and can impact any area of a project

Question 8

Work Performance Data

Answer 8

• Viewed as the lowest level of detail from which information is derived from processes
• Gathered through execution of work and passed to controlling processes for further analysis
• Examples: KPIs, technical performance measures, start and finish dates, number of change requests etc

Question 9

Deliverables

Answer 9

• Any unique, verifiable product, result or capability that is required to complete a process, phase or project
• Outcomes of project and include components of the project management plan

Question 10

Issue Log

Answer 10

• Documents problems, inconsistencies that occur unexpectedly and require action from you or your team so they don’t impact project performance

Question 11

Information Management

Answer 11

Knowledge is shared using knowledge management tools which people document their knowledge so it may be shared accurately

Examples:
* Lessons learned registers
* Library services
* PMIS

Question 12

Explicit Knowledge

Answer 12

• Expressed in words, pictures, or numbers
• Stored in media (textbooks or web pages)
• Easy to communicate and distribute in technical docs such as user guides

Question 13

Tacit Knowledge

Answer 13

• Consists of a persons beliefs or insights
• Harder to express
• Intuitive and rooted in experience or practice

Question 14

Monitoring

Answer 14

Collecting, measuring, and assessing measurements and trends to improve processes
* Provides insight into the status of the project and identifies areas that need attention

Question 15

Controlling

Answer 15

determining corrective or preventive actions that return the project to a healthy path and following up on action plans to determine if actions resolved issues

Question 16

Change requests

Answer 16

• may be issued to expand, adjust, or reduce scope, product scope, or quality requirements
• May make it necessary to collect and document new requirements
• Can impact the project management plan, project documents, or deliverables
• Any stakeholder can request changes and process it for review and disposition

Question 17

Corrective Action

Type of Change Request

Answer 17

realigns performance of the project work w/ the project management plan

Question 18

Preventitive Action

Type of Change Request

Answer 18

ensures the future performance of the project work is aligned with the project management plan

Question 19

Defect Repair

Type of Change Request

Answer 19

modifies a nonconforming product or product component

Question 20

Alternatives Analysis

Data Analysis Type

Answer 20

Select corrective actions or a combination of corrective and preventive actions to employ when a deviation occurs

Question 21

Cost-Benefit Analysis

Data Analysis Type

Answer 21

Determine the best and most cost-effective corrective action in the event of project deviations

Question 22

Earned Value Analysis

Data Analysis Type

Answer 22

Provides an integrated perspective on scope, schedule, and cost performance

Question 23

Root Cause Analysis

Data Analysis Type

Answer 23

Focuses on identifying the main reasons for a problem. Can be used to identify the reasons for a deviation from your project management plan and the areas the project manager should be focus on to achieve project objectives

Question 24

Trend Analysis

Data Analysis Type

Answer 24

• Used to forecast future performance based on past results
• Looks ahead for expected slippages and warns the project manager of problems that might occur later in the schedule if current trends persist

Question 25

Variance Analysis

Data Analysis Type

Answer 25

• Reviews the differences between planned and actual performance from an integrated perspective of cost, time, technical and resource variances
• Can include duration estimates, cost estimates, resource utilization, resource rates, and technical performance

Question 26

Change Control Board (CCB)

Answer 26

• Members vote to make decisions
• Amount of control you have over changes depends on the project area, complexity of the project, terms of the contract, and the environment

Question 27

Configuration Management

Answer 27

Deals with modifications made to the product of the processes to make the product

Question 28

Configuration Control Activities

Answer 28

• Configuration item identification
• Configuration item status accounting
• Configuration item verficiation and audit

Question 29

Change Management

Answer 29

Deals w/ changes made to project baselines

Question 30

Change Control Activities

Answer 30

• Identify, document, and approve or reject changes to proejct documents, delvierables, or baselines - identify, document, decide, track