GIVE Flashcards
What does G stand for?
Gentle - be nice and respectful. Avoid attacks (verbal or physical) threats, and manipulation. Avoid harassment of any kind. Express anger directly with words. Avoid using threatening statements, for example “I’ll kill myself if you…” describe painful consequences for not getting what you want, but describe them calmly and without exaggerating. Stay in the discussion even if it gets painful. Exit gracefully. Avoid judging, moralizing, and blaming. Avoid eye contact, smirking, eye rolling, sucking teeth, and interrupting the other.
What does I stand for?
Interested - listen and appear interested in the other person. Listen to the other persons point of view. Face the person; maintain eye contact; lean toward the person rather than away. Don’t interrupt or talk over the person. Be sensitive to that persons wish to have the discussion at a later time. Be patient.
What does V stand for?
Validate - show that you understand the other persons feelings and thoughts about the situation. See the world from the other persons point of view and then say and act on what you see. “I realize this is hard for you” and “I see that you are busy” go to a private place if the person is more comfortable talking there.
What does E stand for?
Easy manner - use a little humor. Smile. Ease the person along. Leave your attitude at the door.
