Getting To Know The Resturanr Server Flashcards

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1
Q

What is the main task of a restaurant server!

A

Someone who takes and serves guests orders, and make dinning experience exactly what he or she wants it to be

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2
Q

How can a restaurant server work as a team with the kitchen staff?(4pts)

A

Writing orders really and completely, asking guests all the necessary questions when they place orders eg: how would you like that prepared, pointing out special orders, properly sorting and stacking used glasses,chinan, silverware

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3
Q

What are some of the superior performance standards that restaurant service strive to achieve?

A

Quality of food,drinks,and service should enchane guest experience providing excellent service beverages and meals at a reasonable price

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4
Q

What is upselling?

A

Suggesting more expensive and possibly better quality items

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5
Q

How can a bus person work as a team player in the restaurant

A

Immediately removing items from tables guest do not need anymore, cleaning and resting tables, restocking side stations so that supplies are always available

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6
Q

What is the difference between suggestive and upselling

A

Suggestive selling is suggesting an appetizer to go with beverage orders
Upselling is suggesting expensive or possibly better quality items

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7
Q

How can a restaurant server work as a ten player with the host/hostess

A

Greeting guests
Answering the phone
Letting them know when there are guests who are ready to leave so that they can plan which guests to seat there next

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