Getting To Know The Resturanr Server Flashcards
What is the main task of a restaurant server!
Someone who takes and serves guests orders, and make dinning experience exactly what he or she wants it to be
How can a restaurant server work as a team with the kitchen staff?(4pts)
Writing orders really and completely, asking guests all the necessary questions when they place orders eg: how would you like that prepared, pointing out special orders, properly sorting and stacking used glasses,chinan, silverware
What are some of the superior performance standards that restaurant service strive to achieve?
Quality of food,drinks,and service should enchane guest experience providing excellent service beverages and meals at a reasonable price
What is upselling?
Suggesting more expensive and possibly better quality items
How can a bus person work as a team player in the restaurant
Immediately removing items from tables guest do not need anymore, cleaning and resting tables, restocking side stations so that supplies are always available
What is the difference between suggestive and upselling
Suggestive selling is suggesting an appetizer to go with beverage orders
Upselling is suggesting expensive or possibly better quality items
How can a restaurant server work as a ten player with the host/hostess
Greeting guests
Answering the phone
Letting them know when there are guests who are ready to leave so that they can plan which guests to seat there next