gestao2 Flashcards
Business
An organization that provides goods or services to make profits.
Profits
The difference between revenue and expenses.
Domestic business environment
The environment in which a firm conducts its operations and derives revenue
-close to costumers
-strong relationship with suppliers
-distinguish
Global business environment
International forces that affect a business,
-trade agreements
-global economic conditions
-political unrest.
Technological environment
ways by which firms create value for their constituents
-human knowledge
-work methods
-telecommunications.
Economic environment?
Relevant conditions in the economic system where a business operates
-economic growth
-monetary policy
-consumer confidence.
What is the political-legal environment?
The relationship between business and government
-product identification laws
-employee hiring restrictions
-local zoning requirements.
Sociocultural environment
Customs, mores, values, and demographic characteristics of the society in which an organization functions
-standards of business conduct.
Economic system
System a nation uses to allocate its resources among citizens (individuals and organizations.)
Planned economy
An economy that relies on a centralized government to control all or most factors of production and to make all or most production and allocation decisions.
-Lack of flexibility
-Lack of consumer choice
Characteristics of communism
-Assign people to jobs
-Own all businesses
-Control business decisions
-Idividuals contribute according to their abilities
-Individuals receive benefits according to their needs
-Government owns all factors of production
Mixed market economy
Characteristics from planned and market economies (some resources left to the free market and other scarcer resources are planed and organizes economy (defense, healthcare)
Market economy
Individuals control production and allocation decisions through supply and demand.
-market mechanism for exchange between buyers and and sellers of a particular good or service
-supply and demand determine prices and items produced
Private enterprise
Allows individuals to produce own interests with minimal government restrictions
Private property rights (ownership of resources to create wealth)
Freedom of choice (sell labour to any employer)
Profits (profits lure people to abandon stable work)
Competition (2+ business vie for some resources or costumers)
Privatization
The process of converting government enterprises into privately owned companies.
Demand
The willingness and ability of buyers to purchase a good or service at a given price (P↓ Qd↑).
Supply
Willingness and ability of sellers to sell a good or service at a given price (P↑ Qs↑).
Factors of production
Labor
Capital
Entrepreneurs
Physical resources
Information resources
Labor (factors of production)
Physical and mental capabilities of people as they contribute to economic production (human resources).
Capital (factor of production)
The funds and financial resources needed to operate a business (from starting it to keeping it running and growing).
Entrepreneur (factor of production)
An individual who accepts risks and opportunities involved in creating and operating a business.
Physical resources (factor of production)
Tangible items used by an organization to conduct business.
Information resources (factor of production)
Data and other information used by businesses (market forecasts, specialized knowledge, and economic data)
What are the degrees of competition?
Perfect competition
Monopolistic competition
Oligopoly
Monopoly
What is perfect competition?
A market characterized by numerous small businesses producing identical products.
What is an oligopoly?
A market characterized by a handful of large sellers with the power to influence prices of their products.
What is monopolistic competition?
A market characterized by numerous buyers and sellers trying to differentiate their products from competitors.
What is a monopoly?
A market in which there is only one producer that can set the prices of its products.
What are Economic Indicators?
Bussiness cycle
Aggregate output
Standard of living
GDP
Productivity
Balance of trade
National debt
Economic stability
What is economic stability?
Economic stability is the condition in which money in an economic system is growing at a steady rate.
What is inflation?
Widespread price increase throughout an economic system,
good for profits
bad for people.
What is unemployment?
Unemployment is the level of joblessness among people actively seeking work.
What is a recession?
aggregate demand decreases, which can lead to a depression—a prolonged and deep recession.
What are fiscal policies?
Fiscal policies are used by the government to regulate how it collects and spends revenue.
What is monetary policy?
Monetary policy is used by the government to control the size of its money supply.
What is monetary policy?
Monetary policy is used by the government to control the size of its money supply.
unethical behavior
does not conform with individual beliefs and social norms, representing what is considered wrong and bad.
ethical behavior mean in business ethics?
Ethical behavior conforms with individual beliefs and social norms, representing what is considered right and good.
What are managerial ethics?
Managerial ethics are the standards of behavior that guide individual managers in their work
Exemples:
-fair payment to employees,
-avoiding conflicts of interest in the organization, -dealing with economic agents in the external environment.
What are the steps in assessing ethical behavior?
1.Gather relevant and factual information
2.Analyze facts and determine appropriate values
3.Make an ethical judgment
What are the ethical norms?
Caring (responsibility towards each other)
Utility (benefits those affected)
Rights (individuals)
Justice (what’s fair)
What is social responsibility in business?
The overall way in which a business balances its commitments to stakeholders in a social environment
(Stakeholders employees, investors, local communities, suppliers, and customers)
What are the responsibilities of a business towards consumers?
Treat consumers fairly and honestly
Sell products at a fair price
Stand behind the quality of products
Meet delivery commitments
What are the responsibilities of a business towards employees?
Treat employees fairly and respectfully
Respect basic human needs and dignity
Ensure work-life balance
Help develop skills
Provide equal opportunities
Front: What are the responsibilities of a business towards Local and International communites?
Contribute to development
Be good corporate citizens
Minimize negative impact on community
What are the responsibilities of a business towards investors?
Use proper accounting procedures
Provide appropriate information about financial performance
Protect shareholders’ rights and investments
Accountability in contemporary social consciousness
The expectation of an expanded role for business in protecting and enhancing the general welfare of society.
Formal organizational dimensions of social responsibility
Legal compliance
Ethical compliance
Philanthropic giving
Approaches to social responsibility
Obstructionist
Defensive
Accommodative
Proactive
What are the characteristics of small business ownership?
Independent businesses with small influence in the market, supported by SBA (Small Business Administration). They play a big role in the economy by creating jobs, innovating, and contributing to larger businesses.
Front: How can businesses influence governments?
PAC (Political Action Committees)
Lobbying
Personal contacts
Favors
Define Limited Partnership
Limited partners invest money but are only tiable for debts to the extent of their investment
Define Master Limited Partnership
Master partner has majority ownership, minority partners have no management voice
Front: What is a corporate social audit?
An analysis of a firm’s success in using funds to meet its social responsibility goals.
Front: What is the defensive approach to social responsibility?
Meeting only the minimum legal requirements in social commitments.
Front: What is the obstructionist approach to social responsibility?
Doing as little as possible and possibly denying or covering up violations.
Front: What is the accommodative approach to social responsibility?
Exceeding the minimum legal requirements when specifically asked.
Front: What questions should you consider when starting a business from scratch?
Who are the consumers?
How much will they pay?
Who are the competitors?
How much will I sell?
Why will customers choose my product?
Front: What are the advantages and disadvantages of a franchise?
Advantages: Proven business model, access to management expertise
Disadvantages: High setup costs, ongoing payments, rules and restrictions
Front: What is the proactive approach to social responsibility?
Actively seeking opportunities to contribute to the well-being of society and groups.
Front: What are the key elements of a business plan?
Describe strategy for a new venture
Demonstrate how it will be implemented
Develop the idea on paper before launching it
Set goals, forecast sales, and plan finances
Front: What are the characteristics of an entrepreneur?
Resourcefulness
Concern for customer relations
Desire to be their own boss
Ability to deal with uncertainty and risks
Front: What are the characteristics of start-ups?
E-commerce.
Crossover from big business (people leave big corporations and use skills to their advantage)
Opportunities for minorities and women
GLobal opportunities (foreign markets)
Better survival rates (44% more 4 years)
What is a entrepeneur?
A business person who accepts risks and opportunities involved in creating and operating a new business venture.
Why are start-ups created?
Gain control over schedule
Saw market opportunity
Frustration with ‘glass ceiling’ at big companies
Front: What are common reasons for business failure?
Managerial inexperience (relying too much on common sense)
Neglect (not fully committing)
Weak control systems (failure to signal impending problems)
Insufficient capital (overly optimistic on profits)