Gestao Flashcards
What are the key management skills?
Technical
Human relation
Conceptual
Decision-making
Time-management
Global
Technology
What is the technical management skill?
The need to perform specialized skills within a particular field or job.
What is the human relation management skill?
The ability to understand and get along with people, fostering positive interactions.
What is the conceptual management skill?
The ability to think abstractly, diagnose, and assess different situations, seeing beyond the present.
What is the decision-making management skill?
The skill of defining problems and selecting the best course of action from available alternatives.
What is the time-management skill?
Skills associated with managing time productively, avoiding common time-wasters like paperwork, meetings, emails, and phone calls.
What is the global management skill?
Understanding foreign markets and collaborating effectively with people around the world.
What is the technology management skill?
The ability to process information efficiently and interpret increasing amounts of data and inputs.
What are the steps in formulating a strategy?
Set strategic goals derived from the mission statement.
Analyze the organization and environment (SWOT analysis).
Match the organization with its environment by leveraging strengths, capitalizing on opportunities, counteracting threats, and shielding weaknesses.
What does a SWOT analysis involve?
Identifies organizational strengths and weaknesses and environmental opportunities and threats.
What are examples of environmental threats and opportunities in a SWOT analysis?
Back:
Threats: Hostile takeovers, changing tastes, new regulations.
Opportunities: Emerging need for products, press/media coverage, few competitors.
What are examples of organizational strengths and weaknesses in a SWOT analysis?
Strengths: Surplus cash, dedicated employees, managerial talent, technical expertise.
Weaknesses: Resource limitations, competitors better than the company, things the company lacks.
What is the hierarchy of plans in business strategy?
Strategic plan: Long-term resource allocation and goal-setting.
Tactical plan: Short-term actions to implement the strategic plan.
Operational plan: Day-to-day targets, usually on a daily, weekly, or monthly basis.
What is corporate culture?
Shared experiences and norms that characterize an organization, helping define the work and business climate. Managers need to understand, transmit, and maintain culture, rewarding those who adhere to it.
What is corporate governance?
The role of individuals in decision-making and accountability, including stakeholders such as stockholders, the board of directors, and officers (management team).
