General Sections

Question 1

What is our company’s mission statement ?

Answer 1

Growth and development of all our employees in order consistently exceed our customers expectations in the area of quality food that taste good and fast friendly service .

Question 2

What is the service goal for preparing orders quickly to the stalls ?

Answer 2

3:30 or less

Question 3

What is the service goal for drinks only ?

Answer 3

2 minutes or less

Question 4

What is the service goal for drive thru ?

Answer 4

2:30 or less

Question 5

What is the SONIC mission statement ?

Answer 5

To become America most loved restaurant brand .

Question 6

Why do we not give mints with our Wacky packs ?

Answer 6

Choking hazard

Question 7

TRUE or FALSE ? You can answer cell phone calls and texts at work .

Answer 7

FALSE

Question 8

Give 2 examples of PHYSICAL food hazards .

Answer 8

Jewelry , long fingernails , bread ties , band aids

Question 9

Sonic products require __to __ hours to temper ?

Answer 9

24 to 36

Question 10

How often must you change sanitizer ?

Answer 10

Every 2 hours minimum

Question 11

How often should you clean and sanitize malt collars ?

Answer 11

After every use

Question 12

What is the total number of sanitizer buckets that must be in place at all times ?

Answer 12

5

Question 13

Sanitizer towels that are not in use should be stored where ?

Answer 13

In the sanitizer bucket

Question 14

How many limes in a case ?

Answer 14

200

Question 15

What is the temperature range for the fountainette ?

Answer 15

34 - 38

Question 16

What is the lock out/ tag out tag ?

Answer 16

Its a tag to keep employees safe from equipment that needs repair .

Question 17

Never mix __ and __ products together .

Answer 17

Old, New

Question 18

Name 3 Sonic Treasures

Answer 18

Skating, Carhops, Mints , Trays , Sonic Radio , Check Backs

Question 19

What type of hand - held fire extinguisher is used for grease fires ?

Answer 19

K- Guard (Silver) - also has a picture on cylinder of a frying pan on fire .

Question 20

Why should you check the POS Monitor at opening ?

Answer 20

Ensure its working properly and on the correct date .

Question 21

What type of knife is found in the Fountain/ Frozen area ?

Answer 21

Paring

Question 22

What type of sanitizer do you use to clean ice cream machines ?

Answer 22

Chlor - San

Question 23

What is a pelouza scale ?

Answer 23

Scale used to measure the weight of ice cream to calculate overrun .

Question 24

What is a Sonic Bodily Fluid Kit ?

Answer 24

The kit includes a peroxide based chemical that is to be used in the cleanup of a bodily fluid event in the drive- in .

Question 25

How often does the fountain station need to be cleaned/ sanitized ?

Answer 25

Every 2 hours minimum and as needed

Question 26

TRUE or FALSE ? Use all dented cans first before they go bad

Answer 26

FALSE - dented cans should be returned to the US FOODS

Question 27

TRUE or FALSE ? The ice bucket can be set on the floor next to the Ice machine while filing

Answer 27

FALSE

Question 28

TRUE or FALSE ? You are primitted to wear earrings and necklaces with stones

Answer 28

FALSE

Question 29

TRUE or FALSE ? Trash can be taken out of the back door after dark

Answer 29

FALSE

Question 30

TRUE or FALSE ? You can temper product in hot water

Answer 30

FALSE

Question 31

What are the features of the MY SONIC MOBILE APP ?

Answer 31

Gifting , Great Deals , Mobile Payment , Order Ahead , Find A Sonic

Question 32

What do you do if a customer has an issue with the MY SONIC MOBILE APP that you or the manger on duty cant resolve ?

Answer 32

Have the guest contact Sonic thourgh the support tabe in the app .