General Order References Flashcards
When complaint involves the chain of command:
Contact HR and ask to speak to the Generalist assigned to NFR.
Sexual Harassment:
Supervisors made aware of alleged sexual harassment must immediately report through the chain of command to the FC.
Substance abuse:
Members found to be in violation of city policy shall be subject to immediate suspension and further disciplinary action.
Nepotism:
No member may work directly under a relative, by blood or by marriage.
Fraternization
Is discouraged between supervisors and subordinates. It should be reported to their supervisor
Customer Service Feedback From
Will be immediately forwarded the COC to a chief officer.
Peer support program
To minimize the severity of the emotional trauma associated with critical incidents
Compliance with NFR procedures:
- Safety
- Incident Management
- Communications