General Concepts

Question 1

What are the three things new managers should not do within the first 90 days in order to “fit in”?

Answer 1

1. No new initiatives - start nothing new.
2. No process or system changes.
3. No firings.

https://www.manager-tools.com/2008/03/the-first-rule-for-new-managers#

Question 2

How do I get to know my people as a new manager?

Answer 2

Start one-on-ones right away. This is nothing new and here are the reasons why:

1. Investing in the team
2. Listening to their concerns.
3. Getting to know them personally.
4. Hearing what they want from the boss.
5. Making sure you understand the culture.
6. Get a handle on talent and performance.
7. Getting know strengths and weaknesses. This is something that every boss would do well to meet their directs on a regular basis (weekly).

https://www.manager-tools.com/2008/03/the-first-rule-for-new-managers#

Question 3

When starting as a new manager what should you not do in your one-on-ones?

Answer 3

1. Do not start feedback, coaching, or delegation.
2. Do not change the staff meeting, reports, etc. The priority is getting to know your staff.
3. Avoiding using role power at the cost of the relationship. Build relationships and credibility first.

https://www.manager-tools.com/2008/03/the-first-rule-for-new-managers#

Question 4

What is the reason(s) to get to know your team as a new manager during the first 90 days?

Answer 4

1. It is low-risk and high-reward investment of time.
2. The more you know your team the more likely you are to make smart choices about changes, or lack of changes you make, and produce the best results.
3. Build relationships and communications.

https://www.manager-tools.com/2008/03/the-first-rule-for-new-managers#

Question 5

The more you force your way into a team as a new manager the more…

Answer 5

The more you force your way into a team as a new manager the more the team will resist and reject you.

https://www.manager-tools.com/2008/03/the-first-rule-for-new-managers#

Question 6

As a new manager within the first 90 days what type of change do you and your boss want and why?

Answer 6

You want lasting change, not just changes that will not last, and this will take time. Time to get to know your team and for you to build credibility.

https://www.manager-tools.com/2008/03/the-first-rule-for-new-managers#

Question 7

As a new manager what should you do during the first 30 days? After 30 days? What should you do after 60 days? After 90 days?

Answer 7

1. 1st 30 days nothing but one-on-ones.
2. After 30 days begin feedback.
3. After 60 days coaching - start with your top performers.
4. After 90 days start thinking about your new initiatives.

https://www.manager-tools.com/2008/03/the-first-rule-for-new-managers#

Question 8

What is an effective manager?

Answer 8

The definition of an Effective Manager is one who gets results and retains their people.

1. Your first responsibility as a manager is to achieve results.
2. Your second responsibility as a manager is to retain your people.

Question 9

What are the Four Critical Behaviors?

Answer 9

1. Get to know your people.
2. Communicate about performance.
3. Ask for more.
4. Push work down.