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Mortuary NBE Art > Funeral Service Counseling: Glossary > Flashcards

Funeral Service Counseling: Glossary Flashcards

1
Q

Grief extending over a long period of time without resolution

A
  • Abnormal grief
  • Complicated
  • Unresolved
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2
Q

The intense physical and emotional expression of grief occurring as the awareness increases of a loss of someone or something significant

A

Acute grief

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3
Q

The individual’s ability to adjust to the psychological and emotional changes brought on by a stressful event such as the death of a significant other

A

Adaptation

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4
Q

Feelings and their expression

A

Affect

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5
Q

Those appropriate and helpful act os counseling that come after the funeral

A
  • Aftercare
  • Post-funeral counseling
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6
Q

AIDS

A

Acquired Immune Deficiency Syndrome

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7
Q

The intentional infliction of physical or psychological harm on another

A

Aggression

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8
Q

Fear or anxiety caused by the sudden realization of danger

A

Alarm

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9
Q

The state of estrangement an individual feels in social settings that are viewed as foreign, unpredictable or unacceptable

A

Alienation

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10
Q

A choice of services and merchandise available as families make a selection and complete funeral arrangements

A

Alternatives

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11
Q

Formulating different actions in adjusting to a crisis

A

Alternatives

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12
Q

Blame directed toward another person

A

Anger

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13
Q

A term to describe the experience of grief, especially in young bereaved parents, where mourning customs are unclear due to an inappropriate death and the absence of prior bereavement experience

A

Anomic grief

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14
Q

Typical in a society that has attempted to minimize the impact of death through medical control of disease and social control of those who deal with the dying and the dead

A

Anomic grief

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15
Q

A syndrome characterized by the presence of grief in anticipation of death or loss

A

Anticipatory grief

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16
Q

The actual death comes as a confirmation of knowledge of a life-limiting condition

A

Anticipatory grief

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17
Q

A state of tension, typically characterized by rapid heartbeat and shortness of breath

A

Anxiety

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18
Q

An emotion characterized by a vague fear of premonition that something undesirable is going to happen

A

Anxiety

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19
Q

A death has occurred and the funeral director is counseling with the family as they select the services and items of merchandise in completing arrangements for the funeral service of their choice

A

At-need counseling

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20
Q

The tendency in human beings to make strong affectional bonds with others coming from the need for security and safety

A

Attachment theory (Bowlby)

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21
Q

Giving undivided attention by means of verbal and non-verbal behavior

A
  • Attending
  • Listening
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22
Q

A learned tendency to respond to people, objects, or institutions in a positive or negative way

A

Attitude

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23
Q

The act or event of separation or loss that results in the experience of grief

A

Bereavement

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24
Q

Excessive in duration and never comes to satisfactory conclusion

A

Chronic grief

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25
Q

A phrase coined by Carl Rogers to refer to that type of counseling where one comes actively and voluntarily to gain help on a problem, but without any notion of surrendering his own responsibility for the situation

A
  • Client-centered counseling
  • Person-centered
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26
Q

A non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for growth and health

A
  • Client-centered counseling
  • Person-centered
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27
Q

From the Latin word, “to know”

A

Cognitive

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28
Q

The study of the origins and consequences of thoughts, memories, beliefs, perceptions, explanations, and other mental processes

A

Cognitive

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29
Q

The rite of finality in a funeral service preceding cremation, earth burial, entombment or burial at sea

A

Committal service

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30
Q

general term for the exchange of information, feelings, thoughts, and acts between two or more people, including both verbal and non-verbal aspects of this interchange

A

Communication

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31
Q

Grief extending over a long period of time without resolve

A
  • Complicated grief
  • Unresolved
  • Chronic
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32
Q

According to client-centered counseling, the necessary quality of a counselor being in touch with reality and with others’ perception of one’s self

A

Congruence

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33
Q

Characteristic ways of responding to stress

A

Coping

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34
Q

The individual seeking assistance or guidance

A

Counselee

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35
Q

Advice, especially that given as a result of consultation

A

Counseling (Webster)

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36
Q

Any time someone helps someone else with a problem

A

Counseling (Jackson)

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37
Q

Good communication within and between people

A

Counseling (Rogers)

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38
Q

Good (free) communication between people is always therapeutic

A

Counseling (Rogers)

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39
Q

A therapeutic experience for reasonably healthy persons

A

Counseling (Ohlsen)

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40
Q

Not to be confused with psychotherapy

A

Counseling (Ohlsen)

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41
Q

Treatment for emotionally disturbed persons who seek (or are referred for) assistance before they develop serious neurotic, psychotic, or character disorders

A

Psychotherapy

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42
Q

The individual providing assistance and guidance

A

Counselor

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43
Q

A highly emotional temporary state in which an individual’s feelings of anxiety, grief, confusion, or pain impair his or her ability to act

A

Crisis

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44
Q

Interventions for a highly emotional, temporary state in which individuals overcome by feelings of anxiety, grief, confusion, or pain are unable to act in a realistic normal manner

A

Crisis counseling

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45
Q

Intentional response which helps an individual in a crisis situation

A

Crisis counseling

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46
Q

A learned emotional response to death-related phenomena which is characterized by extreme apprehension

A

Death anxiety

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47
Q

Inhibited, suppressed, or postponed response to a loss

A

Delayed grief (Worden)

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48
Q

The defense mechanism by which a person is unable or refuses to see things as they are because such facts are threatening to the self

A

Denial

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49
Q

Counselor takes a live speaking role, asking questions, suggesting courses of action, etc

A

Directive counseling

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50
Q

Treating members of various social groups differently in circumstances where their rights or treatment should be identical

A

Discrimination

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51
Q

A defense mechanism in which anger is redirected toward a person or object other than the one who provided the anger originally

A

Displaced aggression

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52
Q

Redirection of emotion to other targets

A

Displacement

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53
Q

Two units regarded as a pair

A

Dyad

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54
Q

Example: husband and wife

A

Dyad

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55
Q

Unconscious, irrational means used by the ego to defend against anxiety

A

Ego defense mechanisms

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56
Q

The outward expression or display of mood or feelings

A

Emotion

57
Q

Feelings such as happiness, anger, or grief, created by brain patterns accompanied by bodily changes

A

Emotions

58
Q

The ability to enter into and share the feelings of others

A

Empathy (Wolfelt)

59
Q

The outward expression or display of mood or feeling states

A

Emotional expression

60
Q

An act or practice of allowing the death of persons suffering from a life-limiting condition

A
  • Euthanasia
  • Right to die
61
Q

Persons are usually conscious of the relationship of the reaction to the death, but the reaction to the current experience is excessive and disabling

A

Exaggerated grief (Worden)

62
Q

To assist understanding of the circumstances of situations an individual is experiencing, and to assist that person in the selection of an alternative adjustment if necessary

A

Facilitate

63
Q

Strong emotion marked by such reactions as alarm, dread, and disquiet

A

Fear

64
Q

Centering a client’s thinking and feelings on the situation causing a problem and assisting the person in choosing the behavior or adjustment to solve the problem

A

Focusing

65
Q

The state of being prevented from attaining a purpose

A

Frustration

66
Q

Thwarted

A

Frustration

67
Q

The blocking of satisfaction by some kind of obstacle

A

Frustration

68
Q

An organized, flexible, purposeful, group-centered, time-limited response to death which reflects reverence, dignity, and respect

A

Funeral rite

69
Q

The study of human behavior as related to funeral service

A

Funeral service psychology

70
Q

The ability to present one’s self sincerely

A

Genuineness (Wolfelt)

71
Q

Adjustment, motivational in nature, to be achieved

A

Goals

72
Q

An emotion or set of emotions due to a loss

A

Grief

73
Q

Helping people facilitate uncomplicated grief to a healthy completion of the tasks of grieving within a reasonable time frame

A

Grief counseling

74
Q

A set of symptoms associated with loss

A

Grief syndrome (Lindemann)

75
Q

Specialized techniques which are used to help people with complicated grief reactions

A

Grief therapy (Worden)

76
Q

A process occurring with loss, aimed at loosening the attachment to the dead for reinvestment in the living

A

Griefwork (Lindemann)

77
Q

Support or support system provided to the counselee who is seeking an alternative adjustment to problems

A

Guidance

78
Q

Blame directed toward one’s self based on real or unreal conditions

A

Guilt

79
Q

The killing of one human being by another

A

Homicide

80
Q

Historically an inn for travelers, especially one kept by a religious order

A

Hospice

81
Q

Used to indicate a concept designed to treat patients with a life-limiting condition

A

Hospice

82
Q

Detailed examples of adjustments, choices or alternatives available to the client or counselee from which a course of action may be selected

A

Illustrating

83
Q

Counseling in which a counselor shares a body of special information with a counselee

A

Informational counseling

84
Q

Social attraction to another person

A

Interpersonal attraction

85
Q

A document which governs the withholding or withdrawal of lie-sustaining treatment from an individual in the event of an incurable or irreversible condition that will cause death within a relatively short time, and which such person is no longer able to make decisions regarding his/her medical treatment

A

Living will

86
Q

Occurs when persons experience symptoms and behaviors which cause them difficulty, but do not see or recognize the fact that these are related to the loss

A

Masked grief (Worden)

87
Q

Any event, person, or object that lessens the degree of pain in grief

A

Mitigation

88
Q

The process that initiates, directs, and sustains behavior satisfying physiological or psychological needs

A

Motivation

89
Q

An adjustment process that involves grief or sorrow over a period of time and helps in the reorganization of the life of an individual following a loss or death of someone loved

A

Mourning

90
Q

That which is expressed by posture, facial expression, actions, or physical behavior

A

Non-verbal communication

91
Q

That which is communicated by any means except verbally

A

Non-verbal communication

92
Q

Choice of actions provided through counseling as a means of solving the counselee’s dilemma

A

Option

93
Q

A strong emotion characterized by sudden and extreme fear

A

Panic

94
Q

Expressing a thought or idea in an alternate and sometimes a shortened form

A

Paraphrasing

95
Q

A relatively stable system of determining tendencies within an individual

A

Personality

96
Q

A phrase coined by Carl Rogers to refer to that type of counseling where one comes actively and voluntarily to gain help on a problem, but without any notion of surrendering his own responsibility for the situation

A
  • Person centered counseling
  • Client centered
97
Q

A non-directive method of counseling which stresses the inherent worth of the client and the natural capacity for growth and health

A
  • Person centered counseling
  • Client centered
98
Q

A deliberate attempt to change attitudes of belief with information and arguments

A

Persuasion

99
Q

According to Carl Rogers, accepting the client or counselee as he or she is, without imposing judgments or stipulations

A

Positive regard

100
Q

Those appropriate and helpful acts of counseling that come after the funeral

A

Prejudice

101
Q

That counseling which occurs before death

A

Pre-need counseling

102
Q

Attribution of one’s unacceptable thoughts, feelings, or behaviors to someone else

A

Projection

103
Q

A medical doctor with a specialty in the diagnosis and treatment of mental disorders

A

Psychiatrist

104
Q

The study of human behavior

A

Psychology

105
Q

Intervention with people whose needs are so specific that usually they can only be met by specially trained physicians or psychologists

A

Psychotherapy (Jackson)

106
Q

The practitioners in this field need special training because they often work with deeper levels of consciousness

A

Psychotherapy (Jackson)

107
Q

A relation of harmony, conformity, accord, or affinity established in any human interaction

A

Rapport

108
Q

Supplying a logical, socially acceptable reason rather than the real reason for an action

A

Rationalization

109
Q

A defense mechanism used in grief to return to more familiar and often more primitive modes of coping

A

Regression

110
Q

Blocking of threatening material from consciousness

A

Repression

111
Q

An adaptive maneuver characterized by an inability or unwillingness to act with the aim of asserting or sustaining individual control, autonomy or self-esteem

A

Resistance

112
Q

The ability to communicate the belief that everyone possesses the capacity and right to choose alternatives and make decisions

A

Respect (Wolfelt)

113
Q

According to Simos, a compelling need by which the individual attempts to restore inner psychological equilibrium, uniting past, present, and future in the cycle from loss and the fear of loss to acceptance

A

Restitution

114
Q

Any act that is charged with symbolic content

A

Ritual

115
Q

Preoccupied and intense thoughts about the deceased

A

Searching

116
Q

The assumption of blame directed toward one’s self by others

A

Shame

117
Q

The reaction of the body to an event

A

Shock

118
Q

Often experienced emotionally as a sudden, violent, and upsetting disturbance

A

Shock

119
Q

Related to specific situations in life that may create crises and produce human pain and suffering

A

Situational counseling

120
Q

Adds another dimension to the giving of information, in that it deals with significant feelings that are produced by life crises

A

Situational counseling

121
Q

Making judgments about ourselves through comparison with others

A

Social comparison

122
Q

A phenomenon that occurs when an individual’s performance improves because of the presence of others

A

Social facilitation

123
Q

Life events and minor hassles that exert pressure or strain

A

Stress

124
Q

Any event capable of producing physical or emotional stress

A

Stressor

125
Q

Redirection of emotion to culturally or socially useful purposes

A

Sublimation

126
Q

Also known as Crib Death

A

Sudden Infant Death Syndrome (SIDS)

127
Q

The sudden and unexpected death of an apparently healthy infant which remains unexplained after complete autopsy and a review of the circumstances around the death

A

Sudden Infant Death Syndrome (SIDS)

128
Q

A deliberate act of killing oneself

A

Suicide

129
Q

An unsuccessful attempt made by a person to end his or her own life

A

Suicidal gesture

130
Q

Thoughts of ending one’s life

A

Suicidal ideation

131
Q

A brief review of points covered in a portion of the counseling session

A

Summary

132
Q

A more or less conscious postponement of addressing anxieties and concerns

A

Suppression

133
Q

Guilt felt by family and friends after a death

A

Survivor guilt

134
Q

Sincere feelings for the person who is trying to adjust to a serious loss

A

Sympathy

135
Q

The study of death

A

Thanatology

136
Q

An irrational, exaggerated fear of death

A

Thanatophobia

137
Q

A statement or action which creates anxiety in an individual’s life

A

Threat

138
Q

Spoken, oral communication

A

Verbal communication

139
Q

the ability to be considerate and friendly as demonstrated by both verbal and non-verbal behaviors

A

Warmth and caring (Wolfelt)

Mortuary NBE Art (6 decks)

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