Functions of Management

Question 1

What are the four manager’s roles?

Answer 1

1. Organising
2. Planning
3. Reporting
4. Monitoring and Evaluating

Question 2

What are the four skills of effective management?

Answer 2

1. Technical skills / subject knowledge
2. Communication skills
3. Organisational skills
4. Interpersonal skills

Question 3

What does monitoring and evaluating involve for a manager?

Answer 3

1. Assessing past performance

2. Thinking about implementing improvements

Question 4

What does the planning role involve?

Answer 4

1. Looking to the future

Question 5

What does the reporting role involve?

Answer 5

1. Communicating with the relevant people: customers, suppliers, employees, other managers

Question 6

What does the organising ROLE involve?

Answer 6

1. Bringing together the necessary resources

Question 7

What does the organisational SKILL involve?

Answer 7

1. Setting achievable goals
2. Planning workload
3. Time management
4. Create effective teams

Question 8

What does interpersonal skills involve?

Answer 8

1. The ability to relate to people - listening and understanding.

Question 9

What is means by functions, roles and responsibilities?

Answer 9

Function: An individual’s job role defined broadly within heading - such as marketing or production.

Roles: Duties / tasks that a manager has to carry out as part of their job (planning, organising, reporting etc)

Responsibilities: Relates to managers being accountable for their actions and decisions.