Fuck This Shit 1 Flashcards

1
Q

International operations. - languages and culture, time differences

A

Geography

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2
Q

Industrial, commercial and some are consumer

A

Products

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3
Q

Internet, truck, retail store or wholesale

A

Distribution channels

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4
Q

End User (b-c) commercial (B -B) institutional or domestic

A

Customer

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5
Q

Accounting, Human Resources, purchasing, etc.

A

Business functions/charateristic

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6
Q

Control costs-maintenance, manufacturing, human resources

A

Cost Center

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7
Q

Maximize revenue - sales force

A

Revenue Center

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8
Q

Maximize revenue while controlling costs - store

A

Profit center

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9
Q

Using cash to fund future revenue or operations

A

Investment center

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10
Q

Return of investment
Sales margin
Capital turnover
Residual income

A

Investment Center

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11
Q

Directly involved with achieving the basic objectives of the organization

A

Line position

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12
Q

Indirectly involved and support the line functions

A

Staff positions

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13
Q

Summary performance metrics that allow managers to assess how well the company’s objectives are being met

A

Key performance indicators (KPIs)

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14
Q

The time taken in processing a product or providing a service that is justifiable to the customer as a cost component.

A

Value added time

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15
Q

The time spent while processing a product or providing a service that is perceived as not being a valid cost component.

A

Non-value added time

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16
Q

Time spent working on an order beginning with the acceptance of the order and ending with the delivery of the product,

A

Delivery cycle time