Formal complaint (continued)

Question 1

What does a formal complaint consist of?

Answer 1

Allegations of facts & charges against the licensee

Question 2

What address will the formal complaint be sent to?

Answer 2

The ‘address of record’

This is the official address registered with the licensing authority.

Question 3

In what formats will the formal complaint be sent?

Answer 3

Email, regular mail, and certified mail

Multiple formats ensure the licensee receives the complaint.

Question 4

What form is sent together with the complaint?

Answer 4

Election of Rights form

This form allows the licensee to respond to the allegations.

Question 5

How many days does the licensee have to return the Election of Rights form to the DBPR?

Answer 5

21 days after receiving the administrative complaint

Timely response is crucial for the process.

Question 6

What are the three options the licensee can pick from in the Election of Rights?

Answer 6

• Not dispute the allegations and request an informal hearing
• Dispute the allegations and request a formal hearing
• Not dispute the allegations and waive the right to be heard

Question 7

What is a settlement stipulation?

Answer 7

The agreement as to the facts of the case and the penalty, reached between the attorneys for the DRE and the licensee

Question 8

Who approves or denies the stipulation?

Answer 8

The FREC during a Commission meeting