force field Flashcards
1
Q
Assets for change (what can help change) (7)
A
- robust technology infrastructure in place
- availability of finance to train staff in new skills
- the willingness of stakeholders e.g. customers support
- expertise in relevant areas
- supportive suppliers with good credit relations
- experience of change or similar situation
- cash flow availability
1
Q
drivers for change (reasons to change) (10)
A
- improved profitability
- improved efficiency
- changings in legialtion
- changes in the economy
- increased competition and threat
- shorter product life cycles and customer demand
- emerging markets
- new technology opportunities
- new personnel who posses different skills
- social transformations and changing attitudes towards work
2
Q
individuals resistors to change (6)
A
- fear of failure
- loss of status
- loss of control
- fear of the unknown
- loss of relationships
- fear of redundancy
3
Q
resistors to change from the organisation (7)
A
- strength of culture
- structure rigidity
- lack of resources
- increased costs
- contract agreements
- possible loss of revenue
- poor equipment
4
Q
what should a force field diagram contain? (4)
A
- at least 2 drivers
- at least 2 resistors
- at least one asset for change
- arrows of different lengths pointing to the middle
