Flight Reservation

Question 1

The traditional way of reserving a flight
wherein the client goes to the supplier’s
office or makes a telephone call to book a
flight.

Answer 1

Manual Reservation

Question 2

booking can be done through the travel
supplier’s e-mail or website. Payment can
be made through a credit card. Some
travel companies also accept debit card.

Answer 2

Electronic Reservation

Question 3

PNR contains the reservation
details and all other details pertaining
to the passenger’s trip.

Answer 3

Passenger Name Record

Question 4

Mandatory PNR elements

Answer 4

✓ NM Name element
✓ AP Contact element
✓ TK Ticketing element
✓ RF Received From element
✓ ET End Transaction element

Question 5

NM element

Answer 5

Note: Date of birth is mandatory for infants (INF), children (CHD) or unaccompanied minors
(IDUM)
Entry Format: NM/

Question 6

AP

Answer 6

AP-

APMNL 91 33 280 5349 – B
APMNL 91 33 280 5349 – M
APMNL 91 33 280 5349 – H/P1
APMNL 91 33 280 5349 – H/P1-3 and 5

Question 7

Ticketing element: TK

Answer 7

TK
TKTL20JAN/0700
TKOK – (The booking has been ticketed)

Question 8

Received from element: RF

Answer 8

The received from element is used to record and store the name
of the person who created and/or amended the PNR.
Entry Format: RF
RFMS REBANAL

Question 9

End transaction element: ET

Answer 9

The end transaction element is the last entry that is required to
be filled out when creating a new PNR or amending a retrieved PNR.
Entry Format: >ET