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TEST 1 - Flight Attendant Terms > Flight Attendant Terms > Flashcards

Flight Attendant Terms Flashcards

1
Q

CROSSCHECK

A

Verify that the doors in your area of responsibility are armed or disarmed

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2
Q

R2

A

Second door, A/C right

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3
Q

An unticketed child who has not reached their second birthday

A

LAP CHILD

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4
Q

Inoperative

A

INOP

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5
Q

AFT

A

At, near, or toward the tail of the A/C

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6
Q

DEADHEAD

A

Transportation of a crewmember from one location to another in order to cover a trip or return home to base

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7
Q

LEO

A

Law Enforcement Officer

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8
Q

POC

A

Portable Oxygen Concentrator

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9
Q

BLOCK TIME

A

When the A/C moves from the ramp blocks for the purpose of flight and ends when the A/C comes to a stop at the ramp at the termination of a flight

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10
Q

FLT

A

Flight

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11
Q

INOP

A

Inoperative

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12
Q

OUTBOARD

A

Jumpseat position closet to the fuselage of the A/C

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13
Q

ELT

A

Emergency Locator Transmitter

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14
Q

A point, enroute, on a flight where the crew spends time on the ground

A

LAYOVER

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15
Q

Scheduled stops between the origination of a flight and the termination at the destination

A

INTERMEDIATE STOP

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16
Q

TAILWIND

A

Wind that blows in the same direction of travel

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17
Q

An exit situated at the A/C floor level which does not require an individual to “step up and through” to exit

A

FLOOR LEVEL EXIT

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18
Q

DEICE

A

Procedure that removes frost, ice, slush, or snow from A/C surfaces

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19
Q

OVERHEAD BIN (OHB)

A

An enclosed compartment in the A/C located above passenger seats where carry-on items can be placed

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20
Q

A flight attendant who does not check in at the designated location, at or before the scheduled show-time for an assignment, or does not attend a mandatory meeting or training without prior approval from Inflight Management

A

NO SHOW

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21
Q

NO SHOW

A

A flight attendant who does not check in at the designated location, at or before the scheduled show-time for an assignment, or does not attend a mandatory meeting or training without prior approval from Inflight Management

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22
Q

Megaphone

A

MEG

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23
Q

The station where a flight makes its last stop

A

TERMINATION

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24
Q

CAPTAIN (CA / CAPT / PIC)

A

Pilot in Command who sits in the left seat of the flight deck

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25
Q

Portable light that is battery-operated

A

FLASHLIGHT

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26
Q

DEMO

A

The FAA-mandated demonstration of aircraft equipment and emergency procedures. The demo must be performed before takeoff for all passengers

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27
Q

The interior of an A/C where the passengers are seated

A

CABIN

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28
Q

RUNWAY

A

Paved area at an airport used for the takeoff and landing of an A/C

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29
Q

MX

A

Maintenance

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30
Q

OUTBOUND

A

The A/C flight crew or anyone leaving a station

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31
Q

STANDBY

A

A revenue or non-revenue customer waiting to board an A/C after those with reservations are boarded

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32
Q

Process completed after A/C is parked at the gate; detaches/repositions the slide to the original, normal non-emergency state

A

DOOR DISARMING

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33
Q

R1

A

First door, A/C right

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34
Q

Passenger(s)

A

PAX

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35
Q

The time the flight attendant is required to report for duty

A

CHECK-IN TIME

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36
Q

Right side of the A/C, standing in the cabin looking forward toward the flight deck. The First Officer always sits on the right side

A

AIRCRAFT RIGHT (A/C R)

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37
Q

AUXILIARY POWER UNIT (APU)

A

A built in power source that provides power to the aircraft

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38
Q

ATC

A

Air Traffic Control

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39
Q

A vehicle capable of flight. “Aircraft” is singular and plural

A

AIRCRAFT (A/C)

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40
Q

Wind that blows in the same direction of travel

A

TAILWIND

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41
Q

TURBULENCE

A

A term used to describe irregular movement of the A/C by uncommon changes in the atmospheric air currents while in flight

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42
Q

HEADWIND

A

Wind that blows in the opposite direction of travel

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43
Q

EQUIPMENT

A

Refers to the A/C type or emergency equipment found onboard

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44
Q

Verify that the doors in your area of responsibility are armed or disarmed

A

CROSSCHECK

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45
Q

SIDA

A

Security Identification Display Area

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46
Q

HANGAR

A

An enclosed structure especially used for housing or repairing A/C

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47
Q

ZULU

A

Time at the Zero Meridian. This is the same time as UTC and GMT

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48
Q

CPR

A

Cardiopulmonary Resuscitation

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49
Q

Second door, A/C left

A

L2

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50
Q

BIDDING

A

Process that awards Flight Attendant schedules

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51
Q

INBOUND

A

The A/C, flight crew, or anyone else arriving at a station

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52
Q

The forward edge of the wing

A

LEADING EDGE OF THE WING

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53
Q

SUBSERVICE

A

Using another airline’s A/C to fly passengers

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54
Q

FA JUMPSEAT

A

Retractable seat in the cabin where flight attendants sit for takeoff and landing

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55
Q

Wind that blows in the opposite direction of travel

A

HEADWIND

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56
Q

LIFEVEST

A

A personal flotation device used to prevent drowning in a body of water

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57
Q

DOOR ARMING

A

Process that is completed prior to any type of A/C movement; positions the slide for emergency use

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58
Q

EGRESS

A

Exit path

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59
Q

EMK

A

Emergency Medical Kit

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60
Q

Time at the Zero Meridian. This is the same time as UTC and GMT

A

ZULU

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61
Q

CSA

A

Customer Service Agent

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62
Q

Refers to the A/C type or emergency equipment found onboard

A

EQUIPMENT

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63
Q

A flight where the crewmembers are being audited for duty performance

A

CHECK RIDE

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64
Q

FAA required information signs located throughout the A/C

A

PLACARDS

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65
Q

GATE

A

Area where passengers congregate before boarding the A/C

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66
Q

A flight that is waiting on the ground or in the air

A

HOLDING

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67
Q

HALF WEIGHT

A

Child 2-12 years of age that is 80 pounds or under

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68
Q

FAP

A

Forward Attendant Panel

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69
Q

BULKHEAD

A

A divider or wall between sections of an A/C

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70
Q

L2

A

Second door, A/C left

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71
Q

FAA

A

Federal Aviation Administration

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72
Q

L1

A

First door, A/C left

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73
Q

An inflatable slide mounted on the inside of the A/C doors as a means of egress in an emergency

A

EVACUATION SLIDE

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74
Q

PER DIEM

A

Daily allowance paid to crewmembers for time away from base

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75
Q

FFDO

A

Federal Flight Deck Officer

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76
Q

NTSB

A

National Transportation Safety Board

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77
Q

A personal flotation device used to prevent drowning in a body of water

A

LIFEVEST

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78
Q

Flight that travels from one city to another with no stops in between

A

NON-STOP

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79
Q

AIP

A

Attendant Indication Panel

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80
Q

AED

A

Automated External Defibrillator

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81
Q

EFB

A

Electronic Flight Bag

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82
Q

Concrete parking area for A/C at the terminal

A

RAMP

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83
Q

Department responsible for assigning and keeping track of all flight crews

A

CREW SERVICES

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84
Q

DOOR DISARMING

A

Process completed after A/C is parked at the gate; detaches/repositions the slide to the original, normal non-emergency state

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85
Q

IOE

A

Initial Operating Experience

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86
Q

ELS

A

Emergency Light Switch

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87
Q

LOA

A

Leave of Absence

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88
Q

FAK

A

First Aid Kit

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89
Q

EVACUATION

A

Procedure when customers are deplaned in the quickest and most orderly manner in an emergency

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90
Q

LEADING EDGE OF THE WING

A

The forward edge of the wing

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91
Q

FLAPS

A

Hinged, pivotal, and retractable portions of the wings used for lift during takeoff/landing

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92
Q

When the A/C moves from the ramp blocks for the purpose of flight and ends when the A/C comes to a stop at the ramp at the termination of a flight

A

BLOCK TIME

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93
Q

PA

A

Public Address System

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94
Q

FERRY FLIGHT

A

A flight set up to operate without revenue passengers

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95
Q

First door, A/C left

A

L1

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96
Q

The aft edge of the wing

A

TRAILING EDGE OF THE WING

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97
Q

SOP

A

Standard Operating Procedures

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98
Q

The Company office at the airport responsible for loading and working of a flight

A

OPERATIONS (OPS)

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99
Q

Customers leaving the A/C; should not be referred to as “deboarding”

A

DEPLANE

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100
Q

A divider or wall between sections of an A/C

A

BULKHEAD

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101
Q

INBOARD

A

Jumpseat position that is closest to the aisle

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102
Q

The FAA-mandated demonstration of aircraft equipment and emergency procedures. The demo must be performed before takeoff for all passengers

103
Q

The period from actual check-out to scheduled check-in

104
Q

A metal bar attached to the escape slide used to arm/disarm the slide from the A/C

105
Q

Procedure that removes frost, ice, slush, or snow from A/C surfaces

106
Q

Procedure when customers are deplaned in the quickest and most orderly manner in an emergency

A

EVACUATION

107
Q

First door, A/C right

108
Q

OPERATIONS (OPS)

A

The Company office at the airport responsible for loading and working of a flight

109
Q

INTERMEDIATE STOP

A

Scheduled stops between the origination of a flight and the termination at the destination

110
Q

SMS

A

Safety Management System

111
Q

ISC

A

Inflight Security Coordinator

112
Q

Using another airline’s A/C to fly passengers

A

SUBSERVICE

113
Q

Responsible for overall supervision of the Flight Attendant group for a particular domicile

A

BASE SUPERVISOR / MANAGER

114
Q

AIRCRAFT LEFT (A/C L)

A

Left side of the A/C, standing in the cabin looking forward toward the flight deck. The Captain or Pilot in Command always sits on the left side

115
Q

J/S

116
Q

The city where a flight begins

A

ORIGINATING STATION

117
Q

The A/C flight crew or anyone leaving a station

118
Q

ETD

A

Estimated Time of Departure

119
Q

The procedure where ground equipment moves an A/C away from the gate

120
Q

Exit path

121
Q

DOD

A

Department of Defense

122
Q

Maintenance

123
Q

FIRST OFFICER (F/O)

A

Second in command to the Captain; sits in the right seat of the flight deck

124
Q

TUC

A

Time of Useful Consciousness

125
Q

The altitude maintained inside the cabin via pressurization

A

CABIN ALTITUDE

126
Q

Transportation of a crewmember from one location to another in order to cover a trip or return home to base

127
Q

Second in command to the Captain; sits in the right seat of the flight deck

A

FIRST OFFICER (F/O)

128
Q

AIRCRAFT RIGHT (A/C R)

A

Right side of the A/C, standing in the cabin looking forward toward the flight deck. The First Officer always sits on the right side

129
Q

PUSHBACK

A

The procedure where ground equipment moves an A/C away from the gate

130
Q

OCC

A

Operations Control Center

131
Q

F/A or FA

A

Flight Attendant

132
Q

AAP

A

Aft Attendant Panel

133
Q

POB

A

Portable Oxygen Bottle

134
Q

CHECK RIDE

A

A flight where the crewmembers are being audited for duty performance

135
Q

The forward area of the A/C where the CA and F/O sit during flight. This area contains the controls and navigation equipment needed to fly the A/C

A

FLIGHT DECK / COCKPIT

136
Q

TSA

A

Transportation Security Administration

137
Q

RAMP

A

Concrete parking area for A/C at the terminal

138
Q

Paved area at an airport used for the takeoff and landing of an A/C

139
Q

Left side of the A/C, standing in the cabin looking forward toward the flight deck. The Captain or Pilot in Command always sits on the left side

A

AIRCRAFT LEFT (A/C L)

140
Q

GALLEY

A

Designated area where beverages and meals are prepared

141
Q

NON-REV

A

Non-revenue passenger

142
Q

PTT

A

Push to Talk

143
Q

LRBL

A

Least Risk Bomb Location

144
Q

GSC

A

Ground Security Coordinator

145
Q

EMT

A

Emergency Medical Technician

146
Q

A built in power source that provides power to the aircraft

A

AUXILIARY POWER UNIT (APU)

147
Q

DISPATCH

A

Department within the OCC responsible for dispatching flights, determining the suitability of operational facilities, and the safe operation of each flight

148
Q

Jumpseat position that is closest to the aisle

149
Q

HAL

A

Halon Fire Extinguisher

150
Q

ALTITUDE

A

Distance in feet above the ground at sea level

151
Q

CREW SERVICES

A

Department responsible for assigning and keeping track of all flight crews

152
Q

DEPLANE

A

Customers leaving the A/C; should not be referred to as “deboarding”

153
Q

FUSELAGE

A

Aircraft Body. The complete central structure of an aircraft to which wings, tail surfaces, and engines are attached. Includes entire cabin and cockpit areas

154
Q

ORIGINATING STATION

A

The city where a flight begins

155
Q

Public Address System

156
Q

TERMINATION

A

The station where a flight makes its last stop

157
Q

CREW REST

A

The period from actual check-out to scheduled check-in

158
Q

A flight that is not part of an airline’s published schedule. A company or group may lease an A/C for personal use.

A

CHARTER FLIGHT

159
Q

JETBRIDGE

A

Enclosed tunnel/passageway between the A/C and the terminal gate area that is power driven and controlled by the gate agent

160
Q

TRIP SEQUENCE

A

A combination of two or more flights with the same trip number departing from and returning to the FA’s domicile

161
Q

A flight set up to operate without revenue passengers

A

FERRY FLIGHT

162
Q

To fasten, tie down, or store any loose items in the cabin to ensure safe positioning

163
Q

RESERVE

A

A scheduled period of time in a flight attendant’s bid line in which a flight attendant is obligated to remain available to the Company for the purpose of being assigned a trip pairing or any additional duty

164
Q

Any person, other than a working crewmember, who is qualified and authorized to sit in the J/S

A

JUMPSEAT RIDER

165
Q

Second door, A/C right

166
Q

Distance in feet above the ground at sea level

167
Q

Non-revenue passenger

168
Q

TRAILING EDGE OF THE WING

A

The aft edge of the wing

169
Q

MCP

A

Master Call Panel

170
Q

HOLDING

A

A flight that is waiting on the ground or in the air

171
Q

EVACUATION SLIDE

A

An inflatable slide mounted on the inside of the A/C doors as a means of egress in an emergency

172
Q

AIRCRAFT (A/C)

A

A vehicle capable of flight. “Aircraft” is singular and plural

173
Q

Process that is completed prior to any type of A/C movement; positions the slide for emergency use

A

DOOR ARMING

174
Q

PSU

A

Passenger Service Unit

175
Q

Basic layout and seating arrangements of an A/C

A

CONFIGURATION

176
Q

FLOOR LEVEL EXIT

A

An exit situated at the A/C floor level which does not require an individual to “step up and through” to exit

177
Q

BASE SUPERVISOR / MANAGER

A

Responsible for overall supervision of the Flight Attendant group for a particular domicile

178
Q

CBA

A

Collective Bargaining Agreement

179
Q

FORWARD (FWD)

A

At, near, or toward the front of the A/C

180
Q

MRT

A

Manual Release Tool

181
Q

To operate an A/C under its own power on the ground

182
Q

FLIGHT DECK / COCKPIT

A

The forward area of the A/C where the CA and F/O sit during flight. This area contains the controls and navigation equipment needed to fly the A/C

183
Q

LAYOVER

A

A point, enroute, on a flight where the crew spends time on the ground

184
Q

Aircraft Body. The complete central structure of an aircraft to which wings, tail surfaces, and engines are attached. Includes entire cabin and cockpit areas

185
Q

TAXI

A

To operate an A/C under its own power on the ground

186
Q

CRM

A

Crew Resource Management

187
Q

PAX

A

Passenger(s)

188
Q

PETC

A

Pet in cabin

189
Q

Jumpseat

190
Q

Overwing Exit

191
Q

MEG

192
Q

GMT

A

Greenwich Mean Time

193
Q

NON-STOP

A

Flight that travels from one city to another with no stops in between

194
Q

An enclosed compartment in the A/C located above passenger seats where carry-on items can be placed

A

OVERHEAD BIN (OHB)

195
Q

A scheduled period of time in a flight attendant’s bid line in which a flight attendant is obligated to remain available to the Company for the purpose of being assigned a trip pairing or any additional duty

196
Q

DHS

A

Department of Homeland Security

197
Q

To place items in a safe location for takeoff and landing

198
Q

LAP CHILD

A

An unticketed child who has not reached their second birthday

199
Q

GIRT BAR

A

A metal bar attached to the escape slide used to arm/disarm the slide from the A/C

200
Q

Child 2-12 years of age that is 80 pounds or under

A

HALF WEIGHT

201
Q

DECOMPRESSION / DEPRESSURIZATION

A

An involuntary loss of cabin pressure

202
Q

Department within the OCC responsible for dispatching flights, determining the suitability of operational facilities, and the safe operation of each flight

203
Q

LAV

A

Aircraft lavatory or restroom

204
Q

Retractable seat in the cabin where flight attendants sit for takeoff and landing

A

FA JUMPSEAT

205
Q

An involuntary loss of cabin pressure

A

DECOMPRESSION / DEPRESSURIZATION

206
Q

O2

207
Q

UTC

A

Coordinated Universal Time

208
Q

TARMAC

A

Paved portion of the secured area of an airport, other than the ramp area, to include runways, taxis, and remote areas

209
Q

At, near, or toward the front of the A/C

A

FORWARD (FWD)

210
Q

SECURE

A

To fasten, tie down, or store any loose items in the cabin to ensure safe positioning

211
Q

Pilot in Command who sits in the left seat of the flight deck

A

CAPTAIN (CA / CAPT / PIC)

212
Q

Process that awards Flight Attendant schedules

213
Q

A term used to describe irregular movement of the A/C by uncommon changes in the atmospheric air currents while in flight

A

TURBULENCE

214
Q

JUMPSEAT RIDER

A

Any person, other than a working crewmember, who is qualified and authorized to sit in the J/S

215
Q

STOW

A

To place items in a safe location for takeoff and landing

216
Q

An identification number painted on the outside of the aircraft

A

AIRCRAFT NUMBER

217
Q

PLACARDS

A

FAA required information signs located throughout the A/C

218
Q

ACARS

A

Aircraft Communication Addressing and Reporting System

219
Q

A revenue or non-revenue customer waiting to board an A/C after those with reservations are boarded

220
Q

PIC

A

Pilot in Command

221
Q

ECAM

A

Electronic Centralized Aircraft Monitor

222
Q

ABP

A

Able Bodied Person/Passenger

223
Q

ATA

A

Actual Time of Arrival

224
Q

CABIN ALTITUDE

A

The altitude maintained inside the cabin via pressurization

225
Q

The A/C, flight crew, or anyone else arriving at a station

226
Q

Agency that governs the transportation industry

A

DEPARTMENT OF TRANSPORTATION (DOT)

227
Q

Hinged, pivotal, and retractable portions of the wings used for lift during takeoff/landing

228
Q

DEPARTMENT OF TRANSPORTATION (DOT)

A

Agency that governs the transportation industry

229
Q

Enclosed tunnel/passageway between the A/C and the terminal gate area that is power driven and controlled by the gate agent

230
Q

OWE

A

Overwing Exit

231
Q

Jumpseat position closet to the fuselage of the A/C

232
Q

Paved portion of the secured area of an airport, other than the ramp area, to include runways, taxis, and remote areas

233
Q

FLASHLIGHT

A

Portable light that is battery-operated

234
Q

CONFIGURATION

A

Basic layout and seating arrangements of an A/C

235
Q

CABIN

A

The interior of an A/C where the passengers are seated

236
Q

PREFLIGHT

A

The act of checking the serviceability and location of emergency equipment on the A/C prior to departure

237
Q

Aircraft lavatory or restroom

238
Q

CHARTER FLIGHT

A

A flight that is not part of an airline’s published schedule. A company or group may lease an A/C for personal use.

239
Q

The act of checking the serviceability and location of emergency equipment on the A/C prior to departure

240
Q

PBE

A

Protective Breathing Equipment

241
Q

RON

A

Remain Overnight

242
Q

Area where passengers congregate before boarding the A/C

243
Q

CHECK-IN TIME

A

The time the flight attendant is required to report for duty

244
Q

An enclosed structure especially used for housing or repairing A/C

245
Q

Designated area where beverages and meals are prepared

246
Q

FAM

A

Flight Attendant Manual

247
Q

A combination of two or more flights with the same trip number departing from and returning to the FA’s domicile

A

TRIP SEQUENCE

248
Q

ETA

A

Estimated Time of Arrival

249
Q

FARs

A

Federal Aviation Regulations

250
Q

Daily allowance paid to crewmembers for time away from base

251
Q

AIRCRAFT NUMBER

A

An identification number painted on the outside of the aircraft

252
Q

ICK

A

Infection Control Kit

253
Q

CIDS

A

Cabin Intercommunication Data System

TEST 1 - Flight Attendant Terms (4 decks)

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