Flashcards 81 - 120
- The 7 goals of system administration training?
Learn to use….
ID B D and Pr
Card….S and Acc Lvl Ass
Acc Door Pr
Al Setup and Im
Da St and Re through Re
Sys Database Ba
• Lazy → Learn to use all system functions
• Iguanas → ID badge design and production
• Chase → Cardholder setup and access level assignment
• Active → Access door programming
• Armadillos → Alarm setup and implementation
• During → Data storage and retrieval through reports
• Stormy Sunsets → System Database backups
- The goal of alarm assessment and dispatch training?
-Security system operators will learn to assess the cause of different alarm conditions and how to properly deal with them
- Other than protection, security officers may also perform….?
Communications functions;
Customer service functions; and
Transportation functions
- What is an ongoing challenge when procuring services within the contract security industry?
During procurement, companies overemphasize low price and that leads to disappointing and
compromised service quality
- The necessary human being concept?
A concept that helps analyze the need for security personnel
- Two categories of patrols for security officers…?
Foot patrols and
Mobile patrols
- In any patrol method, security officers should patrol their assigned areas…?
Systematically
Frequently backtracking and
Taking unexpected routes
- The goal when dealing with mentally ill or incapacitated people?
Control the person without Injury, discomfort or embarrassment
-Prevent harm from the person’s actions.
- What positive impact can security officers have in a security awareness program?
Encourage employees to report or decrease security risks
- Security officers in an intelligence role need training in…?
Fundamentals of investigations and
Investigative techniques …..and
Investigative Report writing
- Before buying uniforms and equipment an organization should?
Review state and local statues and regulations to ensure compliance with the law.
- When should an officer be armed?
-when there is greater danger to life/safety w/o the weapon;
-The officer may reasonably be expected to use force
- A guideline for standards for private security officers can be found within….?
The 2019 ASIS Private Security Officer Selection & Training Guideline
- The International Foundation for Protection officers?
A group that promulgated a code of ethics for security officers.
- Affective learning helps a person change how they view a situation. Four types of affective training for security officers?
CD-SC & INFO
-understanding different cultures
-dealing with disabled people;
-practicing safety compliance &
-exploring the methods adversaries use to get information
- Psychomotor training offers hands-on experiences. Six examples for security officers are?
“Every Determined Fighter Fears Failing Emergencies.”
• Every → Equipment operation
• Determined → Defensive driving tactics
• Fighter → Firearms training
• Fears → Fire extinguisher training
• Failing → First aid skills
• Emergencies → Emergency response skills
- Training…..
The acquisition of knowledge, skills & abilities directly related to job performance.
- Case studies
A type of training that guides the learner in a topic where distinct judgment is necessary.
- Post orders are based on…?
Standard operating procedures (SOPs)
- Standard operating procedures include what two things?
-a list of procedures for the security group to follow day to day
-emergency response procedures
- Officers will maintain a professional or military bearing is an example of…?
A general order
- Post orders for the security force should convey or encompass what 4 things?
-The policies of the organization
-summarize required officer duties
-Avoid the problems of word of mouth instructions
-provide a basis for site specific training
- In a personnel database with a skills inventory for security officers, what 3 things might be included?
- special training
-certifications
Qualifications
- The work schedule of a proprietary security officer would include these 5 things?
PP - SS - A
• P – Post hours
P - Paid holidays
• S – Shift time
• S – Sick time
• A – Absences
- Contract security agencies can draw additional officers when needed from a large pool of workers….one disadvantage of this is….
Security officers new to the post can’t learn post requirements quickly enough and an inexperienced offers may cause more harm than good.
- Security officers must log meal and break periods so that….?
When an incident occurs, the log verifies who was on break or should have been on post.
- An experienced supervisor provides training when….?
In response to an observed instance where an officer handled something improperly
And
When new material is introduced that requires familiarization by the officer.
- How does a supervisor reinforce training and ensure post orders are read and understood?
-ask specific questions
-observe an officer in a situation that requires its application and
-set up hypothetical situations that require an officer to demonstrate his knowledge
- Regular assessment of a security officer’s performance can be done by……what 5 things?
-officer’s personal appearance and condition
-the condition of the post
-The availability and condition of personnel and equipment
-officer’s response to training questions or simulations
-officer’s response to real life situations
- Asssessments by supervisors after every post visit can identify what 2 things….?
-trends and training needs
- Quality assurance programs focused on security officer operations aims to…?
-identify, prevent and correct problems
-maintain & improve services
- The outcome of effectiveness assessments are…?
-maintain service quality
-continuously improve security officer performance and operations
- Aside from on-site supervisors, contract security firms can use “independent” inspectors for?
Quality control inspections
- Quality control inspections of security officers can identify?
-substandard performance
-the need for supplemental training……and
-procedures needing clarification
- Cost-effective and practical ideas to increase firm-wide security awareness include..?
-include security awareness training in new-hire orientations;
-host special luncheons;
-host regular business meetings
- What is the strategy of the business watch program?
Connecting police officers with business leaders who together assist businesses in reporting and preventing crime.
- What is a security policy?
1)
2)
3)
It establishes strategic security objectives;
-identifies employees accountable for physical security
-Sets forth for managers and employees responsibilities and expectectations.
- What is a security procedure?
AA-DOT……….AER
It describes how an org will take proactive steps to protect assets by establishing AA-DOT (architectural, administrative, design, operational and technological) approaches to AER (avoid, eliminate or reduce) the likelihood that risks will materialize.
- What is a post order?
The most important written instruction for the security force;
It expresses the firm’s policies, summarizes officer duties, avoids the problems of word of mouth instructions and provides a basis for site-specific training.
- What considerations go into security officer ID badges?
Provides proper identification
Provides access to areas the officer tours regularly or may need in an emergency.
