Flash Cards
Affirmative Action
A detailed plan that a company makes to recruit and advance women and minorities.
Mediator
A neutral third party that helps two parties reach an agreement.
Expatriate
A person who is sent to work in a foreign country
KSAO
A person’s Knowledge, skills, abilities and other characteristics.
Job description
A listing of what a job includes such as tasks, duties and responsibilities.
Workweek
A period of 168 hours during 7 consecutive 24 hour periods.
Entrepreneur
A person who starts a business
Training
A program built primarily to assist employee development
Job
A set of related tasks or reponsibilities
Job instruction training
A step-by-step method of teaching a job
ADA
America with Disabilities Act
Avoiding the risk
Avoiding certain industries
Bargaining unit
A set of employees with similar views who negotiate as a group
Gainsharing plans
A charing of profits among employees and management based on preset forulas
ADEA
Age Discrimination in Employment Act of 1967
Predictive validity test
An applicant is tested, hired, then evaluated by their current supervisor
Overtime
Be paid at a rate of at least one and one-half times the employee’s regular rate of pay.
Paired comparison method
Comparing each employee to every other employee in a particular area
HR manager
Counsel employees, perform administrative functions and create and implement policies
Managing diversity
Creating a work environment in which women, minorities and disabled people can succeed.
Environmental Stress
Background noise
Job analysis
Categorizing exactly what skills and tasks a specific job requires.
COBRA
Comprehensive Omnibus Budget Reconciliation Act
Employee counsling
Available for employees typically offered through a medical plan
Personnel management
Deals with recruitment, selection, placement, training, compensation and working conditions.
EAP
Employee Assistance Program
Job rotation
Employees are moved from one department to another in order to understand how the business works.
EEOC
Equal Employment Opportunity Commission
Realistic job preview
Describing both benefits and negative aspects of a job for potential employees
ERISA
Employee Retirement Income Security Act of 1974
EEO
Equal Employment Opportunity
Peer appraisal
appraisal- 기업평가
Evaluations completed by other employees which are reviewed by management.
FMLA
Family and Medical Leave Act
Factor Comparison
For a few predetermined key jobs, points are allotted and wage rates for such key jobs are fixed.
Personnel records
Give all the data in the application along with education records, test scores and other factors.
HIPPA
Health Insurance Portability and Accountability Act
FLSA
Fair Labor Standards Act
Termination
Firing an employee
Unions
Formal associations of employees to represent employees in negotiations with management
Arbitrator
Has the last word and has the power to completed the settlement
Job relatedness
How essential job tasks are related to the job
Job enrichment
Improving employee satisfaction by increasing the number of responsibilities or tasks
Selection
Interviewing and hiring
Right to know laws
Law which dictate that employees must be informed about potential hazards of their job.
Personnel appraisal
Helps the employees to know their strengths, weaknesses, opportunities and threats
Job design
Ideal traits for a position
Job enlargement
Increasing the number of tasks an employee must complete
Critical incident method
Keeping a record of an employee’s positive or negative behavior
Norris-LaGuardia Act
Made “Yellow-dog” contract (a promise from an employee to not join a union) unenforceable.
Labor management
Managing of manual workers of an organization
Aptitude test
Measures a new hire’s potential
Benchmarking
Measuring Success based on accepted standards
Personnel administration
Level 4 need Looks into manpower resources, aims at harmonious labor, works to achieve organization goals and keeps records.
Role Playing
Managers “pretend” to be in a certain role during training to help them understand both sides of a problem
Behaviorally anchored rating scale
Matches rating with employee behavior
Achievement test
measures what a person already knows.
NLRB
Nation Labor Relations Board
Team interview
One applicant meets with several company employees at one time
Piece rate
Paid per piece completed instead of per hour
Unemployment insurance
Provides weekly pay to employees who lost their job.
NLRA
National Labor Relations Act
OHSA
Occupational Safety & Health Administration
Taft Hartley Act
Outlawed for unions the closed shop, jurisdictional strikes, and secondary boycotts
Escalator clauses
Periodic pay raises based on market inflation
Alternation ranking method
Rate employees as a group from best to worst on a particular area
Minimizing the risk
Screening employees, utilizing network passwords, etc.
Assuming the risk
Setting aside enough money to pay for potential losses
Core skills
Skills an employee has which can be applied in many jobs
Shifting the risk
Purchasing insurance policies
Graphology
Scientific analysis of your handwriting
Industrious relations
Seeks to bring harmonious relations between labor, management and government.
Group interview
Several applicants meet with one or more company representatives
Resource flexibility
The ability of employees to creatively and successfully complete various jobs.
Human capital
The human resources such as educated staff, that make the company more valuable
Outplacement
The process of helping an old employee find work at a new company
Ergonomics
The study of designing more comfortable equipment
Eustress
Stress that we can use positively for our personal growth
Defined rights
The clearly stated areas of authority held by management
Reverse discrimination
The practice of giving benefits only to protected or minority groups
Board interview
The same as a team interview
Employee development
Training
Virtual office
When an employees works at a remote location as if they were in an office
Benefits
The perks associated with a job
Downsizing
When the company wants to reduce its employees to improve the bottom line
Nepotism
The tendency to hire relatives of current employees
Vestibule training
Training in an offsite facility that mimics the job environment
Commission
When employees are paid rewards based on a percentage of their sales
Incentive plan
When performance is directly linked to pay
Programmed learning
When the employee is taught information, asked questions, and reviews the answers with the trainer
Strike
When the workers do not come to work until the problem is resolved
On the job training
When you learn the job by actually doing it
WARN
Worker Adjustment and Retraining Notification Act
Coaching
When the new employee works with the employee they are replacing
Job sharing
When two or more people share the same job reponsibilities
Pregnancy Discrimination Act
Women affected by pregnancy or related condition must receive equal treatment
Telecommuting
Working remotely from the office or form home
