Five Cultural Beliefs Every Store

Question 1

Number 1 Cultural Belief

Answer 1

20 evaluations per week = net dog gain + positive comp

Question 2

Number 2 Cultural Belief

Answer 2

Every dog should do at least 3 days of daycare per week

Question 3

Number 3 Cultural Belief

Answer 3

Every phone call is worth $32,000 and should convert to a Meet and Greet

Question 4

Number 4 Cultural Belief

Answer 4

Every Meet and Greet converts to a sale (passes or memberships) when you ask for the sale

Question 5

Number 5 Cultural Belief

Answer 5

Every dog deserves 3 days of daycare in the first week