Firefighters and the Fire Officer Chapter 3 Flashcards
Who is responsible for managing a work unit?
A fire officer
Who is responsible for routine administrative duties?
A fire officer
Four basic vital tasks of a fire officer?
-staffing -notifications -decision making -problem solving
At the beginning of a shift the fire officer should?
Ensure trucks are staffed
What information must be passed up the chain of command quickly?
-exposure reports -information the chief needs to known -anything that someone at a higher level may inquire about
Who do Chiefs want running the fire stations?
Fire officers
Who do Chiefs want to propose solutions to problems?
Fire officers
What should happen during a typical station work day?
-lineup -cleaning -physical training -productive activity -study time -special station activity -run calls
Fire officers responsibility toward firefighters?
Supervision Performance Safety
Three roles of a company officer
Supervisor Commander Trainer
As the SUPERVISOR the fire officer performs what 3 functions?
-functions as the representative of the fire chief -issues orders and directives -follows rules and regulations
As a COMMANDER the fire officer functions as?
Fire officer functions as commander at the scene of an emergency incident (May function as e officer of a division or group)
An officer who is going to establish command should have what 3 things?
-detailed knowledge of responding companies -mastery of local procedures -ability to issue clear direct orders
As a trainer he fire officer is responsible for what 3 aspects for the firefighters under his/her command?
Skill Confidence Competence
What are three recommendations that can assist the fire officer in TRAINING?
-develop a personal training library -know the neighborhood -use problem solving scenarios
What are the four steps used to solve a problem with in a fact based situation?
-identify the problem -identify the issues -look up applicable regulations -make decisions
What obligations does a fire officer have to his/her supervisor?
The fire officer has an obligation to work effectively with his/her chief KEEP THE CHIEF INFORMED
What should a fire officer do if their decision will have an impact that goes beyond the officer’s scope of authority?
Talk to their supervisor
What defines a complex system of attributes that determine moral and ethical actions and reactions?
Integrity
What defines a demonstration of behaviors by adhering to a moral code?
Integrity
What behavior includes making decisions and modeling behavior consistent with the departments : -core values -mission statements -value statements
Ethical behavior
Who enforces civil rights in the workplace?
EEOC
Should fire departments change their practices to comply with civil rights laws?
Each fire department should reflect the diversity of the community it serves
On the fire officers role in workplace diversity; An employees behavior that requires immediate corrective action is referred to as?
An ACTIONABLE item
Failure for an officer to act upon an ACTIONABLE item concerning workplace diversity will?
Likely create a liability and a loss for the department
What is the fire officers role regarding the workplace?
Employers have a duty to maintain a harassment-free work environment
What is referred to as unwanted, uninvited and unwelcome attention and intimacy in a non-reciprocal relationship
Sexual harassment
Subjecting an employee to discrimination in a workplace is an example of?
A hostile work environment
What are 2 examples of media that can bring rapid attention to even minor incidents within the workplace?
Social media 24 hour news
Regarding the handling of harassment or hostile workplace complaints; Who should know the departments procedure for handling complaints?
The fire officer
What are 3 avenues for filing a harassment or hostility complaint?
Federal EEOC office Municipalities EEOC office Fire department EEOC
Keeping an open mind Treating people with respect and compassion Not blaming persons Not retaliating against persons Following procedures Are all examples of?
The fire officers role in workplace diversity
Interviewing the people involved in an incident Looking for contraindications Keeping information confidential Documenting everything Cooperating Are all examples of?
The fire officers role in workplace diversity
Regarding the fire station as a business work location; Who’s responsibility is it to educate employees on, -workplace rules and regulations -promote the use of “on-duty speech” -be the designated adult
The fire officer
Who should walk the fire station at various times during the work day?
The fire officer
Who should have a reputation as someone who knows what’s going on, helps to encourage appropriate workplace behaviors?
The fire officer