Firefighters and the Fire Officer Chapter 3 Flashcards

1
Q

Who is responsible for managing a work unit?

A

A fire officer

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2
Q

Who is responsible for routine administrative duties?

A

A fire officer

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3
Q

Four basic vital tasks of a fire officer?

A

-staffing -notifications -decision making -problem solving

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4
Q

At the beginning of a shift the fire officer should?

A

Ensure trucks are staffed

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5
Q

What information must be passed up the chain of command quickly?

A

-exposure reports -information the chief needs to known -anything that someone at a higher level may inquire about

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6
Q

Who do Chiefs want running the fire stations?

A

Fire officers

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7
Q

Who do Chiefs want to propose solutions to problems?

A

Fire officers

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8
Q

What should happen during a typical station work day?

A

-lineup -cleaning -physical training -productive activity -study time -special station activity -run calls

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9
Q

Fire officers responsibility toward firefighters?

A

Supervision Performance Safety

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10
Q

Three roles of a company officer

A

Supervisor Commander Trainer

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11
Q

As the SUPERVISOR the fire officer performs what 3 functions?

A

-functions as the representative of the fire chief -issues orders and directives -follows rules and regulations

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12
Q

As a COMMANDER the fire officer functions as?

A

Fire officer functions as commander at the scene of an emergency incident (May function as e officer of a division or group)

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13
Q

An officer who is going to establish command should have what 3 things?

A

-detailed knowledge of responding companies -mastery of local procedures -ability to issue clear direct orders

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14
Q

As a trainer he fire officer is responsible for what 3 aspects for the firefighters under his/her command?

A

Skill Confidence Competence

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15
Q

What are three recommendations that can assist the fire officer in TRAINING?

A

-develop a personal training library -know the neighborhood -use problem solving scenarios

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16
Q

What are the four steps used to solve a problem with in a fact based situation?

A

-identify the problem -identify the issues -look up applicable regulations -make decisions

17
Q

What obligations does a fire officer have to his/her supervisor?

A

The fire officer has an obligation to work effectively with his/her chief KEEP THE CHIEF INFORMED

18
Q

What should a fire officer do if their decision will have an impact that goes beyond the officer’s scope of authority?

A

Talk to their supervisor

19
Q

What defines a complex system of attributes that determine moral and ethical actions and reactions?

A

Integrity

20
Q

What defines a demonstration of behaviors by adhering to a moral code?

A

Integrity

21
Q

What behavior includes making decisions and modeling behavior consistent with the departments : -core values -mission statements -value statements

A

Ethical behavior

22
Q

Who enforces civil rights in the workplace?

A

EEOC

23
Q

Should fire departments change their practices to comply with civil rights laws?

A

Each fire department should reflect the diversity of the community it serves

24
Q

On the fire officers role in workplace diversity; An employees behavior that requires immediate corrective action is referred to as?

A

An ACTIONABLE item

25
Q

Failure for an officer to act upon an ACTIONABLE item concerning workplace diversity will?

A

Likely create a liability and a loss for the department

26
Q

What is the fire officers role regarding the workplace?

A

Employers have a duty to maintain a harassment-free work environment

27
Q

What is referred to as unwanted, uninvited and unwelcome attention and intimacy in a non-reciprocal relationship

A

Sexual harassment

28
Q

Subjecting an employee to discrimination in a workplace is an example of?

A

A hostile work environment

29
Q

What are 2 examples of media that can bring rapid attention to even minor incidents within the workplace?

A

Social media 24 hour news

30
Q

Regarding the handling of harassment or hostile workplace complaints; Who should know the departments procedure for handling complaints?

A

The fire officer

31
Q

What are 3 avenues for filing a harassment or hostility complaint?

A

Federal EEOC office Municipalities EEOC office Fire department EEOC

32
Q

Keeping an open mind Treating people with respect and compassion Not blaming persons Not retaliating against persons Following procedures Are all examples of?

A

The fire officers role in workplace diversity

33
Q

Interviewing the people involved in an incident Looking for contraindications Keeping information confidential Documenting everything Cooperating Are all examples of?

A

The fire officers role in workplace diversity

34
Q

Regarding the fire station as a business work location; Who’s responsibility is it to educate employees on, -workplace rules and regulations -promote the use of “on-duty speech” -be the designated adult

A

The fire officer

35
Q

Who should walk the fire station at various times during the work day?

A

The fire officer

36
Q

Who should have a reputation as someone who knows what’s going on, helps to encourage appropriate workplace behaviors?

A

The fire officer